Resident Liaison Officer – Weybridge – Planned Maintenance
Salary: £18-£20ph
Location: Weybridge
Job Type: Temporary
We are currently working with a well‑established client who is seeking a skilled Resident Liaison Officer to join their planned maintenance team in the Weybridge area.
Responsibilities
* Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents.
* Conduct surveys to assess property conditions prior to and post‑work.
* Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships.
* Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified timelines.
* Develop strong, trusting relationships with tenants and contractors, ensuring a smooth and efficient process for all parties involved.
Key Skills & Experience
* Proven experience as a Resident Liaison Officer, ideally within planned maintenance or similar projects.
* Excellent communication skills (both written and verbal) with the ability to interact effectively with residents and contractors.
* Strong IT skills to manage scheduling, reporting, and communication.
* A proactive and customer‑focused approach to problem‑solving.
* Ability to work well within a team and manage multiple tasks simultaneously.
Fortus Recruitment is an equal opportunities employer. IND TJ
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