Responsibilities
* Deliver a seamless onboarding experience for clients and bankers by owning the end-to-end account opening journey from first request through to readiness to trade.
* Guide clients through documentation, advising internal and external stakeholders on what's needed and reviewing legal, tax and account-opening documents to meet regulatory and internal requirements.
* Ensure AML/KYC requirements are completed accurately and on time by capturing due diligence in relevant systems, maintaining accurate client profiles, and driving completion at the start of the relationship.
* Apply strong judgement on risk by assessing complex client structures, flagging issues early, and escalating to Compliance where required.
* Act as the onboarding SME, translating requirements into practical next steps for client-facing teams and staying current on regulatory and policy changes.
You’ll join a high‑performing, growing team in a fast‑paced environment, helping deliver a best‑in‑class onboarding experience for JPMorganChase Asset & Wealth Management.
Qualifications
* Fluent in English (written and spoken).
* AML/KYC experience, or a 2:1 degree (or above) in any discipline – we value intellectual curiosity over a specific subject.
* Clear, confident communicator with strong attention to detail; able to advise and influence clients, bankers and internal partners.
* Highly organized and analytical, able to prioritise effectively and apply a structured approach to problem‑solving and decision‑making.
* Strong risk and controls mindset, able to spot issues early, think laterally and articulate the wider context and impact.
* Client‑focused and delivery‑driven, comfortable working at pace, managing multiple onboarding requests and maintaining momentum through to completion.
* Collaborative and consultative, able to navigate a complex organization, understand stakeholder needs and proactively drive solutions.
* Additional languages (advantageous): French, German, Russian, Spanish, Arabic, Greek or a Nordic language.
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