Responsibilities
* Manage a caseload of children and young people with Special Educational Needs and Disabilities (SEND), coordinating Education, Health, and Care (EHC) assessments and plans. Ensure statutory processes are met and support families to achieve positive, timely outcomes. Collaborate with schools, settings, health, and social care partners to uphold the council's duties under the Children and Families Act 2014 and SEND Code of Practice.
* Coordinate EHC needs assessments and contribute to drafting, issuing, and annual reviewing of EHC Plans (EHCPs) within statutory timescales.
* Monitor provision and outcomes to ensure support is appropriate, effective, and cost-efficient.
* Act as a first point of contact for parents/carers; provide clear guidance on processes, rights, and timescales.
* Ensure the child/young person's voice is captured and reflected in plans, reviews, and decision-making.
Experience in a customer-facing or casework role within education, social care, health, or the public sector.
* Demonstrable experience of coordinating multi-agency input and managing caseloads with competing priorities.
* Experience of working with children/young people and families, ideally including SEND contexts.
Qualifications
* Training in SEND legislation and processes (e.g., Children and Families Act 2014, SEND Code of Practice 0-25).
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