Moorview Referrals are hiring a Veterinary Receptionist on a part-time basis to cover maternity leave.
As our Veterinary Receptionist, you will be the first point of contact and play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. We are looking for someone with excellent communication skills, a warm and compassionate demeanour, and the ability to juggle multiple tasks efficiently in a busy environment. You'll be joining a small, close-knit team that looks after one another, creating a supportive and friendly environment.
Main responsibilities of the role include but are not limited to:
1. Liaising with the clients and the clinical staff to provide a high level of customer care.
2. Meeting and greeting clients and pets.
3. Booking appointments and diary management.
4. Managing telephone and email enquiries.
5. Taking payment for services and products.
6. Managing cash and end-of-day banking.
7. Maintaining a clean and safe space for our clients and their pets.
The role is part time at 24 hours per week on a rotational basis and will be a fixed term contract.
Join a Team You're Proud to be a Part of
Moorview Referrals is a multi-disciplinary, purpose-built veterinary referral hospital based in Cramlington, Northumberland. Our team comprises over 100 team members, ranging from experienced veterinary surgeons to front-of-house teams and administrators, all with the goal of delivering our purpose - Healthy animals and happy owners. We pride ourselves on the high level of patient and client care we provide.
In addition to a competitive salary, you will benefit from:
1. 6.6 Weeks annual leave (FTE)
2. Additional annual leave for your birthday, added to your holiday allowance
3. Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
4. Cycle to work scheme
5. Employee wellbeing initiatives
6. Non-accidental injury support
7. Learning and development opportunities via the IVC Evidensia Academy
8. Pawsome Benefits - reward gateway with discounts and cashback from hundreds of retailers
9. Pension scheme
10. Discounted staff pet care
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