If youre passionate about being part of an organisation that challenges the status quo to deliver real change and unforgettable experiences, youve come to the right place. Whether its offering helpful advice on that niggling academic issue, campaigning for changes on campus, or laying on great events and extracurricular opportunities, we cover a lot of bases
Our overall mission is to make student life better at Royal Holloway but how do we achieve this?
Strategic Aims: Building Communities for all Students Building Stronger Student Voice and Representation Providing Inclusive Activity and Spaces Providing Advice and Advocating for Students
Enabling Themes: People and Culture Physical and Digital Infrastructure Well-Governed and Sustainable Enabling our purpose and strategic aims, these areas form the backbone of our plan.
Firstly, we must recruit great people who share our values and believe in our mission, fostering a collaborative and inclusive culture. Next, we must get our governance in order and invest in our physical and digital infrastructure to ensure it is f it for purpose. We also need to think sustainably in our everyday practices to ensure RHSU and the environment can thrive for years to come.
Deputy Venue(s) Manager
Purpose of the role:
To support the Venues Manager in delivering exceptional operations across RHSUs late-night licensed venues. The Deputy Venues Manager will play a key operational and developmental leadership role by managing venue performance during peak times, mentoring Assistant Managers, and deputising for the Venues Manager when required.
To provide hands-on management of the assigned venues late-night operations, and to line manage and continually develop all student and permanent staff working within the venue.
To provide operational support as required to all activities hosted within the venue, both internal and external bookings. To ensure all operations are conducted in line with organisational policy, industry best practice and legislative requirements.
The post holder will help develop service standards, drive customer satisfaction, manage staff performance, and support business growth through events, promotions, and venue enhancements.
Strategic alignment:
This role contributes to the SUs four key strategic priorities focused on:
Community Building Ensure venues act as hubs for social connection, supporting diverse student cohortsincluding commuters, international students, mature learners, and care-experienced individuals.
Leading Change Champion continuous improvement, using insight and feedback to evolve venues, services, and events.
Inclusion & Belonging Promote welcoming environments that reflect the SUs values of diversity, equity, and social justice.
Student Voice & Partnership Engage with student representatives and Sabbatical Officers to co-create events, offerings, and venue enhancements.
Further Details:
Department: Trading Services
Team: Licensed Trade
Responsible to: Venues Manager
Responsible for: Casual Student Staff
Contract type: Permanent
Hours of work: 35 hours per week (excluding unpaid lunch break) averaged over 52 weeks. Term 1 and Term 2 will require increased hours per week (but not more than 48 hours over a 17-week reference period). The surplus of hours should be managed effectively throughout the year.
Grade: 5
Salary: £32,060 - £35,786.
Important Dates:
Closing date: Friday 8th of August 2025
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