Overview
Credit Control Assistant near Derby City Centre, full-time, permanent basis. Salary up to £26,900. 3 days working from home. Full time - 37 hours. 20 days + bank holidays + option to buy additional holidays. Parking.
Responsibilities
* Credit control overdue debt by following up on overdue payments and implementing the appropriate collection strategy as appropriate
* Resolve queries
* Improve promptness of payments
* Ensure all statements are issued out in accordance with the SLA and organisational requirements
* Assist with ensuring that all Direct Debits are collected on time and posted to the ledger
* Assist with the cash posting
* Ensuring that policies are complied with through all activities; and that all work is undertaken in accordance with procedures and any relevant codes of practice and legislation
* To provide ad hoc support to the wider organisation as required
* Ensure financial controls and processes adhere to organisational policies for accountable areas
* Manage the development, documentation and maintenance of transactional process documentation
* Discuss any process improvements with the Credit Controller, to help strengthen the control environment and increase the efficiency of the team
* Work the credit control inbox to ensure that all questions and queries are resolved in a timely manner to prevent escalation to senior management
* Support the Credit Controller to deliver any audit requirements and provide information to the Financial Accounts team as requested
Qualifications
* The ideal candidate will have the following:
* Some Credit Control experience.
* A team player, with good communication skills.
* Excellent literacy and numeracy skills
* The ability to work well under pressure and a confident telephone manner are essential
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