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Stage 2 complaints investigator — hybrid contract

Bristol (City of Bristol)
Elevate Projects Ltd
Complaints investigator
€30,000 a year
Posted: 21 May
Offer description

Elevate Projects Ltd in Bristol is seeking a dedicated Customer Care & Complaints Officer to manage Stage 2 complaints from review to resolution. This key role focuses on delivering high-quality outcomes while maintaining excellent customer care standards, even in complex situations.

Applicants should have proven experience in complaint handling, strong communication skills, and a commitment to excellent service. The position offers hybrid working and competitive pay rates.

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