Department Manager – High Street Kensington
This is a permanent position, offering 39 hours per week, based at H&M High Street Kensington store in Central London.
Key Responsibilities
* Lead with a vision to secure the best experience for all colleagues and customers.
* Evaluate the team’s performance, provide regular feedback, and support succession through development and training.
* Analyze and follow up on Sales & Profit KPI’s for your department.
* Ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to secure all employees and customers’ safety.
Qualifications
* Management experience in a customer‑facing environment.
* Previous experience of leading and managing teams.
* A passion for profitability and people.
* A customer‑first mindset.
Additional Information
Availability: 7 days, fully flexible, weekends included.
Benefits
We offer extensive development opportunities around the globe. Employees receive a staff discount card usable on all H&M Group brands in stores and online. We also participate in the H&M Incentive Program – HIP.
Inclusion & Diversity
H&M Group is committed to creating inclusive, diverse, equitable workplaces. All diversity dimensions are considered in our recruitment process. We strive for a fair and equal process and ask that applicants do not attach a cover letter.
Company Description
H&M Group is a family of brands: H&M, COS, Weekday, Monki, H&M HOME, Other Stories, ARKET, and Afound. Our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles.
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