Trainee Trainer / Operations Support Salary: up to £30,000 Full-time | Office-based initially, hybrid after training period Immediate interviews for the right candidate Are you an ex-teacher, trainer or someone who loves explaining things clearly and helping others learn? Or perhaps you’ve worked in a structured, professional environment and are looking for a career change into training, with full support and development? This is a people-focused role, where attitude, communication skills and willingness to learn matter more than prior industry knowledge. You will be given around 6 months of structured training and coaching, so we’re looking for someone who enjoys learning, asking questions and growing into a specialist role. The Opportunity You will join a small, professional training and operations team, supporting clients across the UK. Over time, you’ll develop into a trainer yourself, delivering courses, supporting clients and becoming a trusted subject expert. Training is delivered to a wide range of organisations, so confidence speaking to groups (online or in person) and the ability to explain information clearly is key. What you’ll be doing Once fully trained, your role will include: Delivering a number of training courses each week (full training provided) Supporting the booking, confirmation and administration of training courses Updating training materials as legislation and guidance changes Responding to client enquiries and providing helpdesk-style support Working closely with senior team members to ensure a high-quality client experience Supporting internal knowledge sharing and training when required Handling operational and invoicing administration linked to training delivery Keeping up to date with relevant legislation and industry changes Who this role is ideal for This role would suit: An ex-teacher or lecturer looking to move into a commercial training environment Someone who has delivered training, coaching or presentations in another role A professional looking for a career change into training and client-facing work Someone early in their career with strong communication skills and the right attitude You do not need to be fully trained already as you will be supported, coached and developed over time. Key skills & qualities Confident communicator (written and verbal) Comfortable speaking to groups online or in person Organised, reliable and able to manage your own workload Professional, friendly and client-focused Strong IT skills (Word, Excel, PowerPoint) Happy to work office-based initially while training Working pattern 37.5 hours per week Office-based initially Hybrid working available after a successful training period (to be agreed) Why apply? Full training and structured development (expect c.6 months learning curve) A genuine career path into training and specialist knowledge Supportive, professional team environment Long-term opportunity, not a stop-gap role Immediate interviews for suitable candidates EMA25