Job Description
Housing & Neighbourhood ManagerHybrid with a weekly presence in our Milton Keynes office managing a patch across Central BedfordshirePermanent, Full TimeAt Amplius,we'recommitted to creating safe, thriving neighbourhoods where customers feel proud to live.We'relooking for an experiencedHousing & Neighbourhood Manager to lead the delivery of high-quality housing,tenancyand neighbourhood services across a defined region. This is a fantastic opportunity to drive service excellence, lead a dedicated high-performing team, build strong community partnerships, and make a lasting impact on the lives of our customers and communities.Salary: £52,736.00 per annumContract: Permanent, Full TimeYour week: 36.25 hours (Monday to Friday 8:45am 5:00pm with a 1-hour break)Location: Hybrid with a weekly presence in our Milton Keynes office, covering a patch across Central BedfordshireOccasional travel to our Rushden and Peterborough offices may berequiredSnapshot of your roleLead and manage a team of Housing Officers, providing direction, coaching, and performance management.Oversee tenancy management, ensuring compliance with agreements, policies, legislation, and regulatory standards.Manage complex neighbourhood cases, including tenancy compliance, property condition, and voids, ensuring properties aremaintainedand re-let efficiently.Drive improvements in estate standards, safety, and neighbourhood appearance through inspections, initiatives, and collaboration with internal teams.Build andmaintainstrong partnerships with local authorities, police, community groups, and voluntary sector organisations.Champion customer engagement, gathering feedback, building trust, and co-producing local initiatives to enhance community cohesion.Coordinate operations to address hotspot areas and emerging neighbourhood issues.Ensureaccuratecase management, audits, and reporting in line with GDPR, data-sharing protocols, and organisational policies.Act as the regional lead for estate and neighbourhood issues, providing senior management withtimelyreports and insights.Whatwerelooking forCIH Level 4 (achieved, working towards, or willing to undertake)Extensive experience in tenancy,estateand neighbourhood management.Knowledge of Housing and Tenancy Law and current regulatory requirements.Proven team leadership and direct line management experience.Ability to build strong relationships with partners, stakeholders, and colleagues.Proficient in housing management systems (Open Housing) and able to drive service improvements.Willingness to travel across a large geographical area asrequired.A full UK driving licence is essential for this role.DBS clearance isrequiredfor this role.Please read the attachedJob Description before applying so you get the full scope of the role.You can read about our colleague benefits here - Amplius colleague benefitsClosing Date: Friday 26th June 2026We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.Important We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence.If you have any questions, please contact the AmpliusTalent Team andwellbe happy toassistyou.Why joinAmplius?AtAmplius,youllbe trusted to lead, supported togrowand empowered to make a difference. We offer a collaborative working culture, flexibility through hybrid working, and the opportunity to shape how planned works are delivered across our homes - now and into the future.The CompanyAmplius is one of the largest housing providers across the Midlands, East and Southeast of England.
We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialisthousingand home ownership options.Werea team of over 1,300 colleagues driven to have a positive impact on peoples lives and provide affordable homes that make a difference.TPBN1_UKTJ