Salesforce Administrator Remote / Hybrid (Monthly visits to Bromsgrove HQ) £40,000 – £45,000 excellent benefits The Best Connection Group Limited is looking for a Salesforce Administrator to join our Digital Strategy Team and play a key role in shaping how Salesforce supports a 600-user, high-performance recruitment business. This is a hands-on role for someone who enjoys building elegant solutions, improving workflows, and making a real commercial impact. You’ll work closely with our Salesforce Product Lead, internal stakeholders, and a managed service partner to continuously optimise our Salesforce platform and help reduce backlog while increasing delivery speed and system value. Why this role stands out Enterprise-scale Salesforce (600 users) with real complexity and impact Strong focus on Flows, optimisation, and productivity improvements A genuine opportunity to reduce backlog and improve delivery throughput Part of an employee-owned business where your contribution is recognised and rewardedWhat you’ll be doing Platform Configuration & Optimisation Build and enhance Salesforce using Flows (record-triggered & screen), fields, objects, validation rules, page layouts, record types, permission sets and reports Contribute to solution design alongside the Salesforce Product Lead Proactively identify and implement workflow improvements to boost efficiency and usability Ensure all configuration follows best practice and avoids technical debt Backlog Delivery & Release Support Deliver high-quality enhancements from the Salesforce product backlog Translate requirements into scalable, maintainable solutions Support testing and release processes with the Digital Delivery & Platform Lead Help drive backlog reduction through efficient, well-designed builds Managed Service & Vendor Collaboration Work effectively within a managed service Salesforce model Liaise with our managed service partner on complex or package-level changes Ensure internal configuration aligns with package updates and release cycles Data Integrity & System Health Maintain strong data governance, validation, and integrity Perform bulk updates using tools such as Data Loader Monitor adoption and system performance Identify opportunities to simplify processes and reduce manual effort Operational Support Provide second-line Salesforce support when needed Troubleshoot configuration-related issues Support users with system functionality and improvements Contribute to long-term platform stability as backlog reducesWhat we’re looking for Essential Salesforce Administrator Certification Proven Salesforce Administrator experience in a multi-user environment (200 users desirable) Strong experience designing and maintaining Salesforce Flows Experience deploying changes into live production environments Solid understanding of data management and bulk updates Ability to turn business requirements into scalable solutions Understanding of governance and change control in enterprise environmentsDesirable Experience working within a managed service Salesforce model Background in recruitment or sales-driven organisations Reporting and dashboard experience Exposure to productivity-led digital optimisation initiativesWhat you’ll get £40,000 – £45,000 salary (depending on experience) 30 days paid holiday (initial entitlement, inc. statutory holidays) Free on-site parking Pension scheme Cycle to Work scheme Optional employee benefits scheme Remote or hybrid working, with monthly visits to Bromsgrove HQAbout us The Best Connection is one of the UK’s leading employee-owned temporary recruitment agencies, with over 35 years’ experience and 80 branches nationwide. We support a wide range of sectors including driving, industrial, commercial, care, and aviation. As an employee-owned business, we’re built for long-term success. You’ll have a voice through our Employee Council and be part of a culture that values contribution, collaboration, and shared reward — including profit-sharing where applicable