We are seeking a highly organised and customer-focused individual to join a Housing Association in Bath as a Damp and Mould Administrator. This vital role will support their housing team in identifying, recording, and progressing cases of damp and mould, ensuring they are managed in line with the new Awaab's Law legislation.
Key Responsibilities of a Damp and Mould Administrator:
Assess and triage reported cases of damp and mould, determining appropriate next steps in line with legal requirements.
Refer relevant cases to the scheduling team for further inspection or remedial work.
Maintain accurate and detailed records on internal systems, building reports and case summaries where required.
Liaise with tenants, internal teams and contractors to provide timely updates and ensure effective case resolution.
Key Requirements:
Previous experience in a customer service or administrative role, ideally within housing or property services.
Strong written communication skills, with the ability to produce clear and concise reports.
Familiarity with QL housing management system is desirable but not essential.
Excellent attention to detail and the ability to manage a busy and varied workload.
Job Title: Damp and Mould Administrator
Location: Bath
Contract: Temporary until 31st March 2026
Hourly Rate: £19 - £21hr
Working Hours: 37 hours - ...