Store Manager - The Trafford Centre, Manchester - BRAND NEW STORE Welcome to HARIBO, Europe's largest and most successful sugar-confectionery brand! Our mission is to bring happiness to kids and grown-ups and we're looking for talented people to join our team to help us achieve this. We're opening a brand new retail store in The Trafford Centre, Manchester! This will be our 13th retail store in the UK, and our first in Manchester, this is an exciting time for the business as we continue to invest in our retail offering across the UK. This store will feature exciting concepts that will add something truly unique to the Trafford Centre shopping experience. We are looking for a leader with experience developing a new team to deliver fantastic service standards as well as lead and develop the high volume sales operation. You will be an experienced, dynamic, commercially focused Store Manager with proven results to leading teams and grow sales. This will be a busy role with a brand new team in our new store in the fabulous Trafford Centre shopping centre in Manchester. We are not looking for someone to follow our guide – we are looking for a manager who can analyse our current performance and bring improvements to sales and operational efficiency through their own ideas and retail experience to help deliver a HARIBO experience for our customers and colleagues instore. Our Store Manager will be self-motivated and hands on with previous exposure to working in a fast-paced retail environment and must be prepared to lead the team with a one-team approach to retail. Our mix that awaits you: As a Retail Store Manager, you will be responsible for delivering HARIBO sales targets and KPI's by executing HARIBO customer service, retail and operational standards. You will lead, manage and develop your store team to achieve the best that is possible! It’s an exciting time for HARIBO Retail as we continue to invest in developing our retail teams and business. Our promise to you: Ownership to define and deploy the retail plan for a new and exciting store Leadership responsibilities within the retail community, for your team and their development Real accountability and an ability to make quick decisions that shape the future of the retail business Real accountability for relationships both within HARIBO and within the exciting shopping centre Ingredients that you bring with you: Be disciplined, proactive, adaptable and organised who can work under their own initiative Display strong interpersonal skills with all stakeholders, both internal and external Ability to understand situations of conflict and manage emotions in front of customers and colleagues Good oral and written communication skills Experience of stock management and loss prevention People Management skills across the colleague life cycle A key role model of our HARIBO values Key Accountabilities and Responsibilities: Drive Customer Service instore as a Role Model for the HARIBO Standards of Customer Service Deliver the HARIBO Standards of retail excellence Comply with company standards in Health and Safety and Food Safety Responsibility for end to end stock management, maintaining stock levels, submitting orders and managing the delivery process Staff Planning and ensuring the right people are in the right place at the right time Identify training needs across the team and develop plans for support Measure and report against customer and retail KPI’s Work alongside The Trafford Centre Life at the 'happy world' means: Competitive Salary 28 days holiday Bank Holidays (totalling 36 days holiday a year!) Life Insurance Private Medical Insurance Critical Illness Cover Group Income Protection Annual Bonus Scheme 20% discount in our Stores A supportive and dynamic induction period within our other retail stores and the wider HARIBO business And you can't forgetSweet treats Hours of Work: This role is 40 hours a week, working in a flexible nature to suit the needs of the retail business. UK travel will be required with this role, as the retail team work as a very close knit team, where support to other stores is often required. Valid driving license is essential as you will be required to travel to other stores. REF-223 943