Description
We are recruiting for Payroll Specialists! This is a exciting role part of our growing Service team. If you have experience in processing payrolls from start to finish we would love to hear from you!
Location: Our Cheadle office -Southgate Centre One319 Wilmslow Road Heald Green. Cheadle. Manchester SK8 3PW
Hybrid working - 3 days in office and 2 days from home
JOB PURPOSE:
To deliver World Class Service to clients
To process and deliver client payrolls and all other related services including “end of year” (EOY) requirements accurately and on time
KEY OBJECTIVES:
World Class Service delivery
Accurate and timely payroll delivery
Client retention
KEY DUTIES/TASKS:
Collate, interpret and validate data supplied by clients for processing
Process client data in line with departmental processes & procedures
Communication with clients in line with departmental processes and procedures
Analyse & manage payroll output for accuracy and to meet legislative requirements
Highlight and escalate/respond to any matter that may affect the smooth running of client payrolls
Perform reconciliations and EOY processes as required by the client schedule
Prepare and complete manually calculated payslips
Respond to allocated client queries and take appropriate action in accordance with service level performance targets
Liaise with other departments to meet client service definition criteria
Ensure client Payroll Procedures manual is current
Provide information as necessary to statutory bodies
Maintain knowledge of current ADP products and services
Maintain knowledge of current statutory legislation
Work with other team members to meet payroll deadlines
Participate in the collation and analysis of payroll service performance statistics and resulting improvement plans
Utilise knowledge to contribute to the training programmes for new and less experienced members of staff
Carry out other duties as required to fulfil the role
Follow ADP policy as stated in the Associate Handbook
SKILLS AND KNOWLEDGE:
Minimum of 2 years UK payroll experience
Payroll legislation knowledge
Strong customer service skills
Good communicating and influencing skills
Results orientated
Process and quality orientated
Microsoft Office, including Excel, Word and PowerPoint
BENEFITS:
25 days holiday with the option to buy/sell
Pension scheme
Life assurance cover
Private medical insurance
Employee discount portal
Study support
Employee volunteering scheme
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