Join to apply for the Multi-Site General Manager | London role at Blank Street 3 weeks ago Be among the first 25 applicants
Join to apply for the Multi-Site General Manager | London role at Blank Street
At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. You’re customer-obsessed, ensuring every store delivers warm hospitality, seamless service, and a consistently high standard. You understand that a great customer journey isn’t just about coffee it’s about energy, engagement, and a well-trained team.
You have a sharp commercial mindset and treat P&L ownership as a tool for growth. You make smart, data-driven decisions to increase revenue, optimise costs, and scale operations efficiently.
You thrive in a multi-site environment, leading across multiple locations while ensuring consistency in operations, team development, and customer experience. Whether you’ve led multi-site teams before or have the leadership skills to scale, you know how to empower teams, build strong store cultures, and drive results.
You don’t just manage you building.
MOVE AS ONE: We build better when we build together because the best customer experiences takes a team.
Run multiple stores, setting the standard for performance, engagement, and brand excellence.
Coach, mentor, and develop teams, ensuring every store runs with energy and accountability.
Drive customer engagement and brand loyalty, making Blank Street a go-to spot in every neighbourhood.
Own P&L performance, using data to make strategic business decisions.
Hire, train, and develop top talent, creating clear career pathways.
Empower teams with strong leadership, hands-on coaching, and structured development.
Deliver a World-Class Customer Experience
Set the bar for hospitality and service, ensuring every visit is exceptional.
Ensure every store reflects the Blank Street brand, from service quality to store design.
Drive Commercial and Financial Success
Take full P&L ownership, ensuring stores hit sales, labour, and profitability targets.
Use data-driven strategies to maximise revenue, improve efficiency, and reduce waste.
Implement sales-driving initiatives that increase customer spend, repeat visits, and brand loyalty.
Build a strong compliance culture, ensuring all health, safety, and food standards are met.
Refine processes to improve workflow, speed of service, and operational performance.
Lead Blank Street’s expansion, overseeing new store openings and scaling operations.
This isn’t just a store manager role, it’s an opportunity to lead, scale, and build something bigger.
This full-time leadership role requires 40 hours per week across five days. You’ll have the autonomy to manage your schedule while ensuring strong store performance. Peak trading days are typically Friday to Sunday, and being available during these times will be key to supporting your teams when it matters most.
Private health and dental insurance
~33 days annual leave, along with an additional paid day a year ‘to start something extraordinary’ and pursue a passion
~ A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical
~ Access to 1Rebel off peak classes at the sites near our office, for free!
~ Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ️
~ Great culture with regular team events
Employment type Full-time
Job function Management and Manufacturing
Industries Food and Beverage Services
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