Fashion Retail Academy
London, City of
£25, £28,762.50 per year
Job type:
Full Time, Permanent
Apply by:
16 September 2025
Job overview
Student Experience Administrative Officer
Education for Industry Group (EFI)
Permanent
37 hours per week, Term Time Only
FRA, Electra House – London, Moorgate EC2M 6SE and/or LCBT, 3-5 Fashion Street, London, E1 6PX
About the role
As part of the EFI's commitment to delivering the highest quality learning experience, we are seeking Student Experience Administrative Officers to support attendance and disciplinary monitoring within our Further Education (FE) department. In this role, you will play a key part in driving student success by monitoring and promoting positive behaviours, managing data effectively, and providing advice and administrative support to enhance the student experience and improve outcomes.
We have roles across the Fashion Retail Academy - Electra House and London College of Beauty Therapy - Fashion Street.
About you
* Experience: Experience of working in education administration with the ability to work independently and effectively use student records systems or similar databases.
* Expertise: Knowledge of academic administration best practice, with an understanding of safeguarding (KCSIE) and data management.
* Skills: Strong communication, organisation, and customer service skills, with proficiency in Microsoft Office (Word, Excel) and effective report writing skills with the ability to ability to manage information clearly and accurately.
* Passion: You will have a genuine interest in promoting and supporting education for young people. Positive and proactive, you'll be a collaborative team player committed to high standards and developing student success.
If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further.
Why The EFI?
We foster a culture where our team members can lean on each other, recognise each other, and celebrate together At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including:
* Funded professional qualifications, personal growth allowance and annual CPD.
* Generous and flexible leave options, including an around-the-world trip after five years of service.
* Market-leading family-friendly pay, including six months of fully paid maternity, adoption, and shared parental leave.
* Monthly wellbeing allowance and financial loan options to support your financial health.
Salary:
From £25,886.25 to £28,762.50 per annum 0.975FTE (pro rata £26,550 to £29,500 per annum 1FTE), subject to qualifications and experience
How to apply/Next Steps:
Create an account via our website, click 'Start Application' and submit your completed application form. You can find our EFI Application Form here.
Closing Date:
8am on Tuesday, 16 September 2025.
Interviews/Recruitment Day:
w/c 22 September in-person at Electra House, Moorgate, EC2M 6SE
More Information/Contact us:
For more information about the EFI Group, visit our EFI, FRA and LCBT websites and refer to the job description.
Please contact for further information.
The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer.
Thank you for sharing our values and commitment to student safety.
Recruiter contact:
Email us
Call us
About Fashion Retail Academy
Fashion Retail Academy
84 Moorgate, City of London
EC2M 6SE
United Kingdom
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