Volunteer Coordinator (Community & Programme Support)
Join a rewarding opportunity supporting volunteer management, training delivery and community engagement within a multi‑agency, safeguarding‑focused environment, contributing to meaningful social impact.
Salary: £24,970 pro rata (Actual Salary for 18.5 Hours per Week, £12,485 per annum)
Location: Woking, Surrey (at least 1 day per week, with visits to other locations in Surrey)
Job type: Part‑Time, Fixed‑Term 12‑Month Contract (starting 1st June 2026)
Working hours: 18.5 Hours per Week (flexible but must include Thursday and Friday; some occasional evening work required)
Job Overview
We have a fantastic new job opportunity for a Volunteer Coordinator (Community & Programme Support) to support the delivery and development of a volunteer programme within a specialist intervention service addressing domestic abuse. The role involves coordinating volunteers who support participants through structured case management, facilitating training delivery, stakeholder engagement and safeguarding‑focused support.
Duties
* Volunteer Coordination and Support: Oversee day‑to‑day engagement, supervision and development of volunteers
* Training Delivery: Facilitate inductions and ongoing training to ensure volunteers meet required standards
* Stakeholder Engagement: Attend partnership meetings and represent the service across multi‑agency settings
* Risk Management: Support volunteers in understanding and managing risks when working with complex cases
* Programme Promotion: Champion the initiative and support awareness across partner organisations
* Event Coordination: Organise and participate in community outreach events and stakeholder sessions
* Volunteer Recruitment: Assist with interviewing, onboarding and supporting individuals with lived experience
* Data and Documentation: Maintain accurate records, case tracking and ensure compliance with data protection
* Feedback and Evaluation: Gather feedback from volunteers and participants to support continuous improvement
* Relationship Building: Develop effective working relationships with internal teams and external stakeholders
Candidate Requirements
Essential
* Previous experience in volunteer coordination, community engagement or support services
* Proven experience of working within safeguarding frameworks and risk management environments
* Strong communication skills with the ability to engage and influence stakeholders
* Experience with training delivery, mentoring or supporting individuals
* Ability to organise and manage a varied workload with competing priorities
* Good IT skills including Microsoft Office, databases and case management systems
* Ability to analyse information and contribute to informed decision‑making
* A team‑focused approach with strong interpersonal and relationship‑building skills
* Willingness to travel for meetings and events
Desirable
* Understanding of the voluntary sector and volunteer management frameworks
* Experience within a multi‑agency or partnership environment
* Knowledge of domestic abuse or criminal justice systems
* Experience delivering structured training or inductions
* Relevant qualification such as Level 3 in Volunteer Management
Role subject to an Enhanced Adult & Child Disclosure and Barring Service (DBS) check.
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