Office Angels are currently recruiting for a Customer Service Executive for our client based in Winnersh, on a temporary basis.
The Role:
Customer Service Executive
Hours:
9am - 5:30pm
Hourly rate:
£13ph
Responsibilities:
1. Work as part of the CRM (Customer Relationship Management) team to completes daily tasks in line with SLA given
2. Inbound and outbound calling to help resolve customer queries
3. Working with the Service complaints team to resolve any issues
4. Take ownership of learning products to help customers further
Ideal Candidate:
5. Passion for customer service excellence
6. Demonstrated aptitude for problem solving
7. Proactive and the ability to take initiative with a 'can do' attitude
8. Ability to attract trust and build strong relationships with the customers
9. Focused and achievement oriented
10. Embodies trust, integrity and ethics inside and outside the Company
11. Ability to multitask, prioritise and manage time effectively
12. Customer orientation and ability to adapt/respond to different types of characters
13. Computer literate with a good working knowledge of Microsoft Office
Whilst working via Office Angels you'll receive:
14. Weekly pay!
15. Up to 28 days annual leave!
16. BOOST benefits portal with shopping discounts and utilities/restaurant/cinema vouchers!