Overview
Base pay range: Hours: Monday - Friday, 8:00am - 5:00pm. The Client Project Manager role is a full-cycle client delivery position combining sales, project management, account handling, and operations. You\'ll be responsible for winning work, quoting and scheduling jobs, overseeing project execution, and ensuring client satisfaction—from the first call to final payment.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Responsibilities
* Win work, quote for works, schedule jobs, and oversee project execution from start to finish.
* Manage client relationships to ensure satisfaction and repeat business.
* Coordinate with clients, suppliers, subcontractors, and internal teams; juggle multiple projects, quotes, and job schedules; keep deadlines tight.
* Utilise CRM systems, scheduling platforms, and Microsoft 365 to track and manage workflow.
Qualifications and Skills
* Experienced in Construction & Refurbishment: background in property maintenance, residential/commercial refurbishments, or construction; roles such as Project Manager, Estimator, Quantity Surveyor, or similar are desirable.
* Strong understanding of how building services operate—from quoting to project delivery; clear grasp of trade workflows and client expectations.
* Commercially Driven: confident managing project costs, quoting for works, and driving revenue through proactive client management; ability to take full ownership and look for ways to improve processes and performance.
* Excellent communication: liaising with clients, suppliers, subcontractors, and internal teams in writing and over the phone; capable of juggling multiple projects and schedules and handling issues as they arise.
* Familiarity with CRM systems, scheduling platforms, and Microsoft 365 to track and manage workflow.
Employment Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Customer Service, Sales, and Project Management
* Industries: Construction and Repair and Maintenance
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