Description:
About Us
We are a fast-paced rail staffing provider supporting major projects across London and the UK. From our central London office, we supply skilled temporary staff to a range of rail and infrastructure clients. As we continue to grow, we’re looking for a proactive and organised Office Administrator / Resourcing Coordinator to join our team.
The Role
This is a varied, people-focused role at the heart of our operations team. You’ll support both the resourcing and administrative functions, ensuring our workforce is fully staffed, compliant, and supported throughout their assignments.
Key Responsibilities
Resourcing & Workforce Coordination
1. Answer incoming calls from workers and clients, providing clear and helpful support
2. Source and book candidates for rail shifts and project requirements
3. Record staff availability and update internal spreadsheets accurately
4. Upload confirmed shifts onto our Berry App
5. Confirm weekly hours worked and log them into our internal systems
Administration & Reporting
6. Produce weekly financial reports and simple graphs for management
7. Maintain accurate records of hours, bookings, and staff information
8. Assist with contract administration, including responding to temporary worker queries (annual leave, shift details, etc.)
Operational Support
9. Distribute PPE to staff and maintain stock levels
10. Support the smooth running of day-to-day office operations
11. Liaise with the wider team to ensure compliance and workforce readiness
About You
We’re looking for someone who thrives in a busy environment and enjoys speaking with people. You don’t need rail experience — we’ll train you — but you do need to be organised, confident, and eager to learn.
You’ll be great in this role if you:
12. Have strong communication skills and a friendly phone manner
13. Are confident using spreadsheets and basic reporting tools
14. Can multitask and stay calm under pressure
15. Enjoy problem-solving and supporting both staff and clients
16. Are reliable, detail‑focused, and proactive
What We Offer
17.
Full-time, office-based, central London office (Kings Cross, moving to Tottenham Court Road in June 2026)
18. Training in rail compliance, resourcing, and internal systems
19. Opportunities to grow within a rapidly expanding business
20. Supportive team environment
21. Competitive salary (£13/hr – Paid weekly)
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.