2nd Line Infrastructure Engineer - Manchester area Salary: £40-45k Bens Environment:- 2nd line Infrastructure, Lan, Wan, VMware, Azure, Fortinet, Cisco, SD-Wan, DNS, DHCP, VPN's, Extreme Networks. Remote, Site and office based, Hybrid Working. We're looking for an experienced and proactive 2nd Line Infrastructure Engineer to join our team. You'll provide technical support, maintain core infrastructure systems, and resolve escalated issues from 1st line support. Key Responsibilities: * Deliver L2 support for data centre, network, and cloud infrastructure. * Act as an escalation point for technical incidents and provide guidance to colleagues. * Support and maintain technologies including LAN, WAN, WLAN, VMware, SAN, and security platforms. * Liaise with customers, internal teams, and third-party suppliers. * Maintain accurate documentation and contribute to service improvements. Technical Requirements: * Proven experience in infrastructure or network engineering within medium to large environments. * Strong hands-on knowledge of Fortinet firewalls (FortiGate). * CCNA certification preferred. * Experience with VMware (vSphere, ESXi, vCenter). * Solid understanding of TCP/IP, VLANs, DNS, DHCP, NAT, and routing (OSPF, BGP). * Experience with VPNs, SD-WAN, and network monitoring tools. * Desirable: Veeam, Fortinet NSE4, AWS or Azure experience. Personal Attributes: * Customer-focused with a proactive, can-do attitude. * Strong communication, troubleshooting, and documentation skills. * Flexible, organised, and able to manage multiple priorities. * Eligible for security clearance (BPSS & NSV). @mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology @mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business. For more information or a list of current vacancies, please see our web site at mecscomms.co.uk