TheCommunications and Engagement Officer will lead on community engagement,partnership development and communications activity for the One You KentService across a defined locality (East or West Kent), supporting county-widepriorities where required.
Thepostholder will work at neighbourhood and community level to build strong,lasting relationships with local partners, raise awareness of the service andincrease appropriate referrals. This includes engagement with a wide range ofstakeholders such as local authorities, primary and secondary care, PCNs,leisure services, community and voluntary sector organisations and localresidents.
Alongsideface-to-face engagement, the role will take responsibility for deliveringeffective digital, marketing and media activity to promote One You Kent,ensuring consistent, engaging and accessible communications across allchannels.
The rolesupports ABLs strengths-based, asset-based approach, focusing on partnership,co-production and innovation rather than duplication of existing provision.This is a varied, dynamic role requiring flexibility, organisation andconfidence in working independently and collaboratively. No two days will bethe same.
Main duties of the job
The postholder will support the delivery of the ABL Community Engagement Strategy across designated service areas, building strong relationships with local partners, GP practices, and Primary Care Networks to increase awareness of One You Kent and strengthen referral pathways. They will represent the service at local forums, events, and community meetings, contribute to co-production activities, and maintain accurate partnership records and databases.
The role will involve managing One You Kents social media platforms and digital communications, creating engaging and accessible content across websites, social media, email campaigns, and marketing materials. The postholder will work closely with ABLs central communications team to support campaigns, maintain digital platforms, and contribute to lead generation and service promotion, while identifying opportunities for innovation and continuous improvement.
In addition, the postholder will support media and promotional activity by identifying opportunities, drafting press releases and case studies, and contributing to coverage across print, broadcast, and online channels. They will also monitor and report on engagement, referral, and digital performance activity, provide updates against targets, and work flexibly across the service, including supporting events and occasional evening or weekend work where required.
About us
ABL Health Ltd is adynamic, fastgrowing community health organisation with an ambitious vision tocreate healthier lives and stronger communities. As an experienced, CQCregisteredprovider of community health and wellbeing services, we are proud to deliverevidencebased, innovative and personcentred care that makes a real andlasting difference.
We work in partnership withindividuals, communities and system partners to design and deliver servicesthat are locally rooted, strengthsbased and responsive to need. Everything wedo is driven by a commitment to reducing health inequalities, improvingoutcomes and ensuring people have access to the right support at the righttime.
ABL is a valuesledorganisation where people matter. We invest in our teams, encourage innovationand collaboration, and create an environment where ideas are welcomed, andprofessional development is supported. If you are passionate about improvingpopulation health, enjoy working at pace, and want to be part of a supportive,multidisciplinary team that shares a genuine commitment to making a difference,we would love to hear from you.
Job responsibilities
The Communications and Engagement Officer will lead on community engagement, partnership development, and communications activity for the One You Kent service across a defined locality, while supporting county-wide priorities where required. The postholder will build and maintain strong relationships with local partners, healthcare providers, community organisations, and residents to increase awareness of the service and strengthen referral pathways.
The role will involve delivering effective digital, marketing, and media activity across a range of channels, including managing social media, creating engaging content, supporting campaigns, and promoting the service through local media opportunities. The postholder will work closely with ABLs central communications team to ensure consistent, accessible, and high-quality communications that support service objectives and KPI delivery.
In addition, the postholder will contribute to co-production and service development activities, monitor and report on engagement and communications performance, and support continuous improvement across the service. This is a varied and flexible role requiring strong organisational skills, initiative, and the ability to work both independently and collaboratively, including occasional evening and weekend work where required.
Person Specification
Qualifications
* Relevant experience working in communications, engagement, community development, public health or a related field.
* Relevant qualification or training in communications, marketing, public health, community development or similar.
Job Specific Requirements
* Ability to travel independently across Kent as required.
* Willingness to work flexibly, including occasional evening or weekend work to support events and engagement activity.
* Willingness to undertake an Enhanced DBS check.
Experience
* Experience of working within or alongside health, wellbeing, public health or community services.
* Experience of engaging with communities, partners or stakeholders to promote services or initiatives.
* Experience of working in a community or place based setting.
* Experience of working with lifestyle services such as smoking cessation, weight management, physical activity or behaviour change programmes.
* Experience of developing and delivering communications, marketing or engagement campaigns.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Full-time,Flexible working,Home or remote working
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