About The Role
The basic salary is £28,250 plus up to £8,000 bonus Main Responsibilities:
1. 40 hours on rota basis, including some evenings and weekends
2. Conduct expert surveys of customer’s kitchens, that ensure accurate measurements for the design process
3. Record all information electronically in-line with GDPR
4. Maintain exceptional customer journey by providing outstanding service, top quality surveys and great communication to customers
5. Support the showroom team to improve planning skills, provide feedback and reduce errors within the business
6. Ensure high quality plans by auditing in advance of order/delivery, providing feedback to develop designers’ skills
In addition to any other duties, as a responsible personyou must ensure that you have read, understood and adhere to polices and procedure relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS) Responsibilities document
What Wren offer:
7. Staff discount on purchasing a kitchen after 1 year's continuous employment!
8. Free annual eye tests as well as a contribution to new glasses
9. Great personal development / internal promotion prospects - Fantastic career progression
10. Excellent training scheme
11. High-quality IT equipment/software including our in-house CAD system
12. Business vehicle/fuel card/equipment/uniform provided
13. 25 holiday days (plus bank holidays)
Keyboard Shortcuts
14. F9 - Move focus from the edit area to the Footer Toolbar
15. F10 - Move focus from the edit area to the first toolbar button
16. Shift + TAB - Move focus from the edit area to the last toolbar button
About You
Essential Skills and Knowledge:
17. Full UK manual driving licence
18. Excellent attention to detail and error checking skills
19. Highly organised, able to manage own time and multi-task
20. Excellent communication skills - both written and verbal
21. Be process-driven and analytical while working efficiently
22. Able to provide excellent service and expert knowledge to customers
23. Problem-solver, willing to think outside the box with a positive attitude
24. Strong computer skills - confident picking up new softwares
Desired Skills and Knowledge:
25. Previous experience of conducting home measures/surveys
26. Experience using a CAD or planner software
27. Knowledge of kitchen installation/legislation
28. Knowledge of plan checking or error checking
29. Previous experience working in the kitchen industry