Description The role NEXT is a dynamic business that never stands still. We are looking for a Finance Operations Delivery Manager who shares our "get it done" attitude to lead high-priority projects and transform our finance tech stack. In this role, you won't just report on progress; you will make it happen. Reporting directly to the Financial Controller for Payments and Operations, you will lead the roll-out of Zendesk and Asana while managing technical EDI integrations with our global partners. What you’ll take on Your role is to ensure we work smart and build on our success by evolving our processes. Zendesk Implementation: Establish a professional Finance Help-desk to streamline internal and external queries, reducing manual response times through clever automation. EDI Supplier Integration: Lead the technical roll-out of Electronic Data Interchange across our supply chain to automate invoicing and reduce payment errors. Asana Roll-out: Design a "Finance Operating System" that moves the team away from email and into a transparent, automated task environment. Portfolio Oversight: Manage timelines and resource bottlenecks to ensure the team is always focused on high-value delivery. What You’ll Bring We are looking for someone with operational grit and a meticulous eye for detail. Technical Expertise: A proven track record of configuring Zendesk (triggers, SLAs) and Asana (custom fields, portfolio views). Collaboration Skills: You’ll act as the primary interface between Finance and Tech, translating "pain points" into technical requirements. Integrity: You take responsibility for doing the right thing, ensuring all system changes are rigorously tested without compromising month-end cycles. Experience: At least 5 years in a project or delivery role within a Finance or Fintech environment, with hands-on experience in EDI implementations. LI-DC1 LI-Onsite