Salary: £36.592.50
Manchester (agile working arrangements in place)
Contract Type: Full Time, Permanent
Hours: 35 hours per week, Monday - Friday
Closing date: 24th October
Interview dates: WC 27th November
Are you passionate about building great communities and helping people thrive?
Irwell Valley Homes is on a mission to create communities where everyone feels safe, supported, and at home. We're looking for a brilliant Neighbourhood Officer to be the face of our organisation in our communities, building strong relationships with customers and ensuring our neighbourhoods are fantastic places to live. If you're a proactive, solutions-focused individual with a passion for people, this is your chance to make a real difference in people's lives.
This isn't just a job; it's a vital role that helps shape the future of our communities. You'll be the go-to person on the ground, helping customers with everything from tenancy issues to community projects, ensuring they have the support they need to succeed.
Why you’ll love working with us:
At Irwell Valley Homes, we’re more than just a housing provider. We’re a team of dedicated people committed to making a real difference in people’s lives. We offer:
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A purpose-driven, supportive, and friendly working environment.
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Excellent opportunities for professional development and growth.
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A competitive salary and a generous benefits package, including a great pension and well-being initiatives.
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The chance to be a part of an organisation with a fantastic culture and a powerful social purpose.
If you are a highly organised, positive, and professional individual ready to take on a role that is both challenging and incredibly rewarding, we want to hear from you. Join us in our mission to enable people to live well in their home and community.
We need people who are / have
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Experienced: You have a solid background in a similar role, specifically dealing with anti-social behaviour (ASB), as well as tenancy and neighbourhood issues. You are also skilled at handling challenging situations, complex lifestyles, and engaging with the public.
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Knowledgeable: You have a good understanding of social housing, housing legislation, GDPR, and Equality, Diversity, and Inclusion principles.
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Tech Savvy: You are proficient in IT, including Microsoft Office 365 and are able to pick up and learn new systems quickly.
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Qualified: You hold a valid driving license and ideally have a housing qualification (such as CIH) or are willing to work towards one.
Due to the nature of the role you must have a flexible approach to working hours and hold a valid driving license due to the travel involved in the role.
Everyone’s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.
If you want to be part of our team and help us make a difference, we’d love to hear from you.
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