Are you a very reliable, hardworking and personable with high standards of work and attention to detail? Do you feel happy to know you have done an excellent job? Are you known for always going the extra mile? If so, keep reading as this maybe the right role for you.
The successful post holder will join the other members of the team in the Respiratory Department at the Royal Bournemouth Hospital .
We are looking for a motivated individual, who thrives in a busy work environment, ideally with previous NHS secretarial experience. Medical terminology and excellent general secretarial and organisational skills are key. A team player is a vital ingredient in this role with a flexible attitude to work.
The duties will include:
· Audio typing of clinic, result letters or proof reading with amendments.
· Telephone queries internal and external
· Any other administration duties as required.
· Day-to-day support for the admin team to ensure day to day work is completed.
· Can do attitude
To succeed in this role you will need to possess good communication skills and have a passion to deliver outstanding service to our patients.
Attention to detail and multi tasking is a must as well as a calm and caring attitude and the ability to work well on your own and within a team.
Some NHS experience would be good but full training will be given.
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues. UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.
• To fully support the secretaries and and wider team in their roles and to help cover during sickness and annual leave.
• Look up, sort and file patients’ results.
• To process any correspondence as directed by the Band 4 secretary
• Photocopying, scanning and general filing.
• Be responsible for out-going post, meeting afternoon deadline.
• To answer secretaries’ telephones and take messages when required.
• To maintain any spreadsheets.
• To maintain virtual clinics, attending, inputting outcomes and generating follow up’s as directed.
• To record adhoc telephone attendances.
• Scan all new Choose & Book referrals if required.
• Typing clinic/additional letters to GP’s, patients and other Allied Health Professionals, using digital dictation when appropriate.
• Assisting SPN Secretaries with admin duties.
• Any other administration duties as required.
This advert closes on Tuesday 9 Sep 2025 #J-18808-Ljbffr