Cheshire West and Chester Council is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment. You will work within a busy multidisciplinary Housing Options and Homelessness service, assisting households under the Homelessness Reduction Act 2017 to prevent and relieve homelessness. A key focus will be working with accommodation providers, including private landlords, social housing and supported accommodation providers to build up strong relationships to increase access to affordable housing options. Previous experience of delivering housing advice and working with homelessness client groups is desirable, however full training will be provided. The successful candidate will be proficient in time management and casework skills, ensuring high-quality customer care at all times. The contract location is The Portal, Ellesmere Port, the role itself is Hybrid /flexible involving office-based, working from home, working at other council offices, and offsite, such as visiting clients across the district. The attached job description provides more information about the role, please ensure you meet the essential elements of the personal specification requirements before applying. For an informal discussion, please contact Housing Options Manager, david.fenton@cheshirewestandchester.gov.uk. To find out more information about what it is like to work for Cheshire West and Chester Council including our rewards and benefits please see www.cwcrecruitment.co.uk No candidate will meet every single requirement - if your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Cheshire West and Chester Council are committed to equality and diversity in employment. Please see the Equality Policy for more information. Cheshire West and Chester Council have adopted a Local Living Wage for our employees which means that all employees will receive a minimum of £12.60 per hour for all contracted hours. For any technical enquiries please email Sourcingteam@ecwip.co.uk and quote job reference number in all correspondence.