Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'.
This is a fantastic opportunity to join DWP Hybrid Cloud Services as a Senior Infrastructure Engineer and to create innovative digital solutions that make a difference to the lives of our 22 million users. We’re driving the adoption of Public Cloud services in line with Government Digital Service (GDS) and DWP’s own strategic hosting architectural principles.
The HCS team design, build and run all our hosting infrastructure including Public Cloud and On-Premises hosting. We’re helping product and service owners to transition to the Cloud.
The strategy for HCS is to implement a ‘Digital by Default’ approach. We will do this by providing an end-to-end ‘multi-cloud’ hosted service for our Product Development Units. We’ll be providing a securely connected hosting service which removes DWP’s reliance on traditional hosting solutions and contracts.
To ensure our success, we are standardising, simplifying and automating, together with developing processes, training and tools to accelerate our delivery.
You will be joining the Backup Service team as a Senior Backup Infrastructure Engineer. Responsible for administering the backup infrastructure, ensuring enterprise backup and archive services are resilient and performant. The successful candidate will work in the Backup Service team, where our mission is to deliver a high level of service to all service owners ensuring that all DWP mission critical data is protected and recoverable.
As a Senior Backup and Recovery Engineer for Hybrid Cloud Services, you will be capable of role modelling Infrastructure solutions which adhere to best practice, with a focus on operational stability, resilience, and availability.
This position will collaborate with Architects, Site Reliability Engineers, Delivery Managers, and Product Managers, who all support the implementation and operation of Cloud hosted products and services.
We ensure that we’re aligned to the Department's Technical Reference Architecture (TRA) and Security and Compliance Standards in all stages of development and delivery
This is an exciting time to be part of what is effectively an enterprise-scale tech company in the heart of government.
Role & Responsibilities
* Support the design and implementation of Public Cloud and On-Premises backup infrastructure services/solutions to meet strategic plans and roadmaps.
* Responsible for operational management of Public Cloud and On-Premises hosted backup technologies, products, and services, with a focus on security, availability, resilience, performance. and recoverability.
* Provide specialist service/solution technical support and assistance to junior staff and users.
* Development and implementation of service improvement plans to address identified issues for Public Cloud and On-Premises hosted backup technologies, products, and services.
* Take a lead role with customer and internal teams to resolve problems, maintain/manage backup and archiving operations and when necessary, returning systems to operational status.
* Responsibility for management and resolution of Backup Major Incidents for Public Cloud and On-Premises hosted technologies, products, and services.
* Monitor and respond to security alerts related to backup infrastructure (e.g. unauthorised access, suspected ransomware) and actioning backup failures.
* Collaborate with security teams during major incidents, DWP audits and Security upgrades.
* Participation in Monthly Service and Risk Reviews.
* Working with both Linux and/or Windows operating systems.
* Aiding internal customers with their ITDR tests.
* Interact with various internal and external teams such as escalations, engineering and facilitate communication between vendors/vendor support and other teams.
#J-18808-Ljbffr