Job Description
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
Overview
NTT DATA Services currently seeks an IT Support Engineer to join our team working onsite with a major Financial Services client based in Belfast. The Engineer is responsible for the technical support of hardware and software across the sites for all hardware and software Incidents and requests for end-user computing support (including desktops, laptops, mobile and printers).
Responsibilities
* Reviews, troubleshoots and approves operational quality of desktops, notebooks, printers, and associated peripherals.
* Installs, maintains and optimizes desktop /notebook configurations at customer sites.
* Diagnoses and resolves product performance problems.
* Performs maintenance and repair services.
* Ensures customer satisfaction by advising customers on preventive maintenance and configurations which may impact product performance.
* Instructs customers in the operation and maintenance of the system.
Experience:
1. 5+ years of relevant experience or equivalent combination of education and work experience.
2. Proficient in Windows operating system environme...