The Mitre Hotel is a historic 39-bedroom hotel located beside Manchester Cathedral in the heart of the city centre. Established in 1815, it's one of Manchester's oldest hotels, combining charming period character with a lively bar and restaurant and a friendly team that prides itself on offering warm, welcoming service to guests from all over the world.
We're now looking for a Night Porter to join our team. This is a lone working role, ideal for someone who is dependable, calm under pressure, and takes pride in ensuring the comfort and security of our guests overnight.
Key Responsibilities:
* Providing a friendly and professional service to any late-arriving or early-departing guests
* Maintaining the safety and security of the hotel overnight
* Handling guest enquiries and basic reception duties
* Carrying out light cleaning and preparation tasks to keep public areas presentable
* Ensuring the hotel is ready for the next day's operations
Requirements:
* Previous experience in hospitality or customer service preferred, but not essential
* Ability to work independently and make sound decisions
* Excellent communication and problem-solving skills
* Reliable, punctual, and professional
* Flexible availability, weekends required
Benefits:
* Friendly working environment in a central Manchester location
* Flexible rota (4 or 5 nights per week)
* Staff discounts and on-the-job training
If you're responsible, approachable, and enjoy working independently, we'd love to hear from you.