Role Overview
Join us as an Acquisition Commercial Manager – Cards and Loans, where you will be responsible for developing the financial plan and executing strategies to deliver against it by influencing the key commercial drivers. In this role, you will lead channel performance optimisation, manage strategic partnerships, enhance customer acquisition strategies, and continuously improve digital journeys. You will own the end‑to‑end trading plan, developing and refining trading strategies to ensure alignment across products, customer segments, and channels, while delivering great commercial performance and assessing customer impact metrics.
Responsibilities
* Develop the financial plan and execute strategies to deliver on it.
* Lead channel performance optimisation.
* Manage strategic partnerships.
* Enhance customer acquisition strategies.
* Continuously improve digital journeys.
* Own the end‑to‑end trading plan and align trading strategies across products, customer segments, and channels.
Accountabilities
* Execute market research to understand the competitive landscape, identify market trends and opportunities, and develop strategies to capture market share within the commercial banking segment.
* Develop appropriate pricing models for different products and services, ensuring profitability while remaining competitive.
* Implement and manage innovative financial solutions, services and products aligned to the bank's objectives for the commercial banking segment, including loan products, cash management solutions and trade finance services.
* Identify and forge strategic partnerships with other financial institutions, technology providers or industry experts to expand product offerings and reach new client segments.
* Manage key stakeholder relationships within target companies to understand their needs and recommend appropriate solutions.
* Develop and implement sales strategies including the establishment of sales targets, identification of sales channels and negotiation objectives for loan terms.
* Monitor key metrics such as new client acquisition, loan volume, revenue generation and market share to assess performance; optimise funnels and journeys for commercial delivery.
Leadership Expectations
* Advise and influence decision making, contribute to policy development and oversee operational effectiveness.
* Lead a team, set objectives, coach employees and manage performance, reward and development.
* Demonstrate leadership behaviours (Listen, Energise, Align, Develop).
* For individual contributors, lead collaborative assignments, guide team members and manage cross‑functional projects.
* Consult on complex issues and support the resolution of escalated matters.
* Identify ways to mitigate risk and develop policies and procedures to strengthen controls.
* Own risk management and control strengthening for the work performed.
* Collaborate with other functions to stay aligned with business strategy.
* Engage in complex data analysis across multiple sources to solve problems creatively.
* Communicate complex information clearly, especially when it is sensitive.
* Influence or convince stakeholders to achieve outcomes.
Qualifications
* Great commercial and financial acumen, with the ability to translate strategy into sustainable financial performance.
* Strategic thinking, proven ability to develop, assess, and adapt acquisition strategies in a dynamic environment.
* Customer‑centric mindset, embedding customer outcomes and experience considerations into commercial decision‑making.
* Leadership and people‑management skills, influencing, motivating and developing others.
* Sound understanding of policy and regulation, compliant within a regulated financial services environment.
* Excellent influencing and stakeholder‑management capabilities across senior internal and external stakeholders.
* Highly developed analytical and problem‑solving skills, using insight and data to drive performance and decision‑making.
* Great execution and delivery focus, with previous experience moving activities from strategy to measurable results.
* Market and regulatory awareness, staying informed of industry trends, competitive dynamics and regulatory developments impacting acquisition.
Additional Skills
* Experience in financial services or a regulated environment, with an understanding of regulatory expectations and governance requirements.
Location
This role can be based in either Edinburgh or Glasgow.
Values and Mindset
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship, and the Barclays Mindset – to Empower, Challenge and Drive.
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