Job Description
We're looking for an experienced and ambitious Aftersales Manager to join the team at our Chertsey Motorstore.
We offer:
* 33 days' annual leave
* Flexible leave
* Generous employee discounts
* Private healthcare
* Workplace pension
* ...and much more
Hours
Full time: Monday - Friday 8am - 5.30pm and alternate Saturdays
About the role
As a Service Manager for Arnold Clark, you will have full responsibility for delivering consistently excellent customer service and making sure both the retail area and workshop are maintained to the highest standards.
You will manage and coach staff, set goals and objectives and make sure you're compliant with policies and procedures. In addition, you'll ensure the daily smooth running of your department and drive it to even greater success. This role would suit an experienced Automotive Manager with lots of fantastic ideas and a proactive, positive attitude.
Day-to-day duties
1. Managing a service team of technicians, advisors and support staff, and making sure productivity and efficiency targets are achieved
2. Making sure all the servicing work that takes place in your branch is carried out correctly, competently and on time
3. Delivering excellent customer service at all times, resolving any issues quickly and to the satisfaction of the cust...