Salary: £35,000 - 35,000 per year Requirements: Proven experience in IT infrastructure and systems administration Strong knowledge of Windows Server administration, both on-premises and cloud environments Experience with virtualization technologies, specifically Hyper-V and VMware Familiarity with backup solutions such as Veeam, Datto, or Acronis Understanding of domain hosting and platform management (cPanel/Plesk) Proficient in Microsoft 365 portal administration, including user provisioning, security, and licensing Strong grasp of Microsoft Teams, SharePoint, and OneDrive functionalities Experience with endpoint management solutions like Intune Background in telephony and unified communications systems Extensive knowledge of networking principles including VLANs, routing, and firewalling Proficiency in business connectivity services like FTTC, FTTP, leased lines, and SIP circuits Experience with MSP tooling, RMM platforms, and security solutions Strong leadership skills and ability to motivate a team Excellent communication skills to explain technical concepts clearly Responsibilities: Act as the senior technical escalation point for complex IT, telecoms, cloud, and network issues Oversee maintenance tasks, including RMM dashboards, patching, AV, alerts, automation, and compliance Ensure best practices for configuration, security, and lifecycle management of all client systems Standardise processes, technical documentation, and engineering workflows Deliver and manage IT and telephony projects such as Microsoft 365 migrations and modern workplace setups Manage project scopes, timelines, resources, and successful completion of deliverables Attend client meetings and provide senior technical guidance Support account management with service improvement and solution recommendations Assist with vendor management, procurement, and license renewals Promote cybersecurity best practices and ensure compliance across the team Continuously assess and refine service quality, delivery, SLAs, and internal processes Technologies: Cloud Hyper-V Support Microsoft 365 Network Security SharePoint VMware Veeam Windows Office 365 AI Copilot NAT Web More: At Digicomm 360, we deliver practical IT and telecom solutions that enable organizations across the UK to operate efficiently, whether in the office, remotely, or in a hybrid model. Situated in Bolton, we provide local support complemented by robust remote capabilities. We foster a collaborative, customer-focused environment driven by a genuine passion for technology and a commitment to ethical practices. Joining our team means youll have the opportunity for ongoing training and development, a competitive salary, and benefits such as a workplace pension and 20 days of annual leave, with free secure parking available. last updated 10 week of 2026