Working within the Platform Engineering function, the Senior Systems Engineer (Safety Services) is responsible for supporting the portfolio of safety services (the Maritime Safety & Distress Service (MSDS), Classic Aero and SwiftBroadband Safety (SB-S)), ensuring they are operating correctly at all times, responding to incidents, taking corrective action when needed and proactively managing both the short-term (e.g. system faults, configuration changes, security vulnerabilities) and long-term (e.g. future enhancements) operation of these services. Key Responsibilities: Supporting the systems that provide safety services, ensuring that they are meeting their required levels of availability and performance Leading third-line response to faults and failures and working to resolve them in a logical, methodical and efficient manner Managing all changes and enhancements to safety services systems, such that service availability is not compromised Performing regular routine health checks and monitoring of all safety services systems and responding proactively to any issues before they affect system integrity Working with equipment manufacturers, software suppliers and other internal and external stakeholders to define, assess and implement changes and/or enhancements to safety services Writing and maintaining operational documentation (including procedures, “How-To” guides and training materials) relating to safety services systems Keeping up-to-date with relevant developments in technology and assessing and recommending changes and/or upgrades to safety systems where appropriate Participation in an after-hours on-call support rota Essential Knowledge and Skills: Degree-qualified in a relevant discipline (post-graduate qualification preferred). Knowledge of satellite communications principles (e.g. link budgets, fundamental satellite characteristics, etc.). Practical experience in a telecommunications-related field, ideally gained in an operational environment Basic Unix/Linux operating system familiarity at command-line level (e.g. to run commands, check disk and memory status, etc.) Ability to prioritise and manage multiple, overlapping tasks. Attention to detail Time management and organisational skills Proactive, self-starting approach Keen to learn new skills and technologies Able to work in a small team or unsupervised Desirable Knowledge and Skills: Familiarity with Linux server applications (e.g. Apache, MySQL, Postgres, ActiveMQ) Experience in networking (CCNA) (basic troubleshooting and performance monitoring) Experience in Linux shell scripting (ability to create simple, ad hoc scripts) Familiarity with SQL database configuration, administration and maintenance