Join Signature Group – We Serve Happiness
At Signature Group, we’re passionate about delivering exceptional hospitality experiences across Scotland. Since 2003, we’ve grown into a leading hospitality group with over 20 unique venues, including stylish bars, award-winning restaurants, boutique hotels and even our own brewery. Our portfolio includes well‑loved spots such as Kyloe Gourmet Steak Restaurant, Cold Town House, and The Spiritualist in both Glasgow and Aberdeen.
Signature Group has 21 venues in Scotland, including Cold Town House, Paramount, Badger & Co, The Spiritualist, McLarens on the Corner, Copper Blossom, The Smokin’ Fox and more.
With a team of over 650 dedicated professionals, we believe in investing in our people. Our tailored development programmes support career growth from entry‑level roles to senior management in both front‑and‑back‑of‑house environments. We prioritise work‑life balance, offering additional annual leave, flexible shift patterns and a culture that values and rewards dedication.
Our commitment to excellence extends to our workplace culture, earning us a spot on The Sunday Times Best Places to Work list in 2024. Whether you’re an aspiring chef, bartender, or manager, Signature Group offers an exciting and rewarding career path.
At Signature Group, we believe in serving happiness in everything we do. We challenge the norm in hospitality and want to help create an industry where people want to work and can have a successful career. Our core values—Excellence, Leadership, Inclusion, Accountability, Caring, and Fun—guide us in creating a workplace that is both fulfilling and inspiring.
We would love to speak to you!
Key Responsibilities
* Greet and seat customers in a friendly and professional manner, ensuring a welcoming atmosphere for all guests.
* Take customer orders accurately, provide menu recommendations, and relay any special requests to the kitchen and bar staff.
* Ensure timely and efficient service of food and drinks, while maintaining high standards of presentation and cleanliness.
* Handle customer enquiries and resolve any issues or complaints promptly to ensure guest satisfaction.
* Manage reservations, monitor table availability, and maintain a smooth flow of guests to optimise seating and minimise wait times.
Required Skills
* Excellent communication: Friendly and professional interaction with customers, both in person and over the phone.
* Customer service focus: Providing exceptional service, addressing concerns, and ensuring guest satisfaction.
* Organisation and multitasking: Managing multiple tasks such as seating, ordering, and coordinating with staff.
* Teamwork: Collaborating effectively with kitchen, bar, and floor staff to ensure smooth service.
* Problem‑solving: Quickly addressing issues or complaints in a calm, efficient manner.
Great Benefits
* 25%–50% staff discount on food & drink at all Signature Group venues.
* Extra day of holiday for your birthday.
* Industry‑leading development programmes.
* Employee Assistance Programme (24/7 access).
* Additional annual leave days earned through service.
* Additional benefits such as flexible shift patterns and promotions within the group.
Applying for Signature
If this sounds like something you want to be a part of, apply today by sending in your CV.
Signature Group operates with a privacy policy. Your information will never be shared with any third parties and will only be used for the purpose it is intended.
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