Sanctuarymanages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives.
Scheme Manager
Tangmere Court : Manchester
GBP 25,374 :
GBP 26,159 per year (pro rata)
37.5 hours per week : Monday to Friday 8.30am to 4.00pm
6 month secondment opportunity available upon current line management approval
Permanent position also available
We have an opportunity for a Scheme Manager to join our team based in South Manchester, primarily Whalley Range and Chorlton areas with travel across the region to provide cover for other Scheme Managers. You will be responsible for providing a high quality housing management service which will include providing tenancy advice, following communal repairs and promoting independent living. This is a rewarding yet challenging role and is ideal for someone who has previous experience of working with older people in a housing management setting and is aware of safeguarding concerns.
The role of Scheme Manager will include:
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Providing tenancy advice to residents
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Promoting independent living and sign posting to appropriate agencies
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Encouraging residents to organise and get involved in activities
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Completing mandatory compliance tasks along with health and safety checks
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Reporting and monitoring repairs to conclusion, ensuring all necessary paperwork is completed
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Wellbeing calls to residents via warden call system
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Supporting the lettings team to manage vacant flats
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Providing cover at schemes in the region for other Scheme Managers
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Managing low level anti:social behaviour
Skills and experiences:
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Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths
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Some experience of working with older people and understanding their individual needs or similar
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Ability to work alone and manage workloads to meet deadlines
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Working knowledge of handling confidential and sensitive information
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Good interpersonal and customer care skills
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Basic knowledge of Microsoft applications including Word, Excel, Outlook and Teams
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Travel is a requirement of the role, therefore a full valid driving licence and access to your own vehicle is essential
Why work for us?
We are a not:for:profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
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25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)
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A pension scheme with employer contributions from Sanctuary
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Life Assurance
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Employee Advice Service including counselling
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Cycle to Work scheme
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Voluntary health plans
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Employee discounts
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Wellbeing support and tools
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Employee recognition scheme
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Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
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GBP 25,374 per annum
(rising to GBP 26,159 after 12 months, subject to satisfactory performance)(pro rata)
View the job profile
(if the link is unavailable the Sanctuary careers website)
Closing Date: 1 March2026
If youre unsure about any details, have questions about the role or want to discuss a need for adjust