Overview
Are you passionate about technical environments and operational excellence? Do you enjoy collaborating with cross‑functional teams and playing a key role between customers, operations, and technology? If so, this could be your next career move!
Responsibilities
* Manage and analyze customer requests in collaboration with local Sales, Technical Service teams and GEA Technology Centers, ensuring accurate technical scope definition for quotations.
* Act as a technical reference for the Service Support team and customers, becoming the main technical liaison with the Technology Centers.
* Drive the development of technical expertise and capabilities within the local service support team.
* Prepare and oversee quotations and order confirmations, ensuring technical consistency, accuracy and commercial alignment.
* Process and monitor orders, returns and credit notes in SAP, ensuring correct pricing and commercial conditions throughout the Order‑to‑Cash cycle.
* Coordinate with Service Sales, Logistics, Procurement, Finance and Technical Service.
* Support delivery, shipping and invoicing processes, managing exceptions and interacting with customers and suppliers when needed.
* Ensure data integrity and proactive maintenance of SAP master data (customers, materials, pricing).
* Identify process improvement opportunities and contribute to operational excellence and continuous improvement.
Qualifications
* Bachelor’s Degree in Engineering (Mechanical preferred).
* Experience in industrial or engineering environments (strong advantage).
* Proven operational experience with SAP (quotations, order management, deliveries, returns, billing).
* Fluent in Spanish and English; additional European languages are a strong asset.
* Familiar with logistics and invoicing workflows.
* High attention to detail and strong data accuracy, especially in master data management.
* Ability to manage multiple priorities in demanding environments.
* Strong organizational, communication and stakeholder‑management skills.
* Customer‑centric, service‑oriented and results‑driven mindset.
Benefits
* Attractive compensation package aligned with experience, responsibilities, and international exposure.
* Private health insurance plan
* Employee Assistance Program
* Flexible working hours and a hybrid working model (up to two days per week remote).
* 23 days of vacation per year.
* Great work environment as part of a collaborative team
* Continuous internal training and career development opportunities, both nationally and internationally.
* The opportunity to join a company recognized as a Top Employer 2026.
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