Overview
Proud to serve. Proud to keep justice going. Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management.
About us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.
Responsibilities
* Magistrates Court Admin staff are responsible for the management of the criminal digital files in preparation for hearings.
* Other duties can include booking interpreters, hosting video links, typing orders and answering queries whether over the phone, by post or email from the judiciary, professionals or the public.
* You will be assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS.
Skills and experience
With a friendly and approachable manner, you’ll have excellent attention to detail and good written and verbal communication skills. You have a desire to deliver proactive and effective support to customers by phone and email. You’ll be skilled in organising your time, prioritising efficiently, able to multi-task and adapt to using various software packages. You’ll enjoy working in a busy environment and helping court users navigate the justice system.
Qualifications and requirements
* Ability to work in a busy, customer-facing environment and provide effective administrative support.
* Willingness to work office-based hours to provide HMCTS services to the public.
Additional details
* Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing patterns where they meet the role and business needs.
* Part-time, flexible and job-sharing patterns will be considered in accordance with the MoJ’s Flexible Working policy.
* Fixed Term Appointments (MoJ Staff): employees must seek approval from their line managers to ensure release for the duration of the FTA and can return to their substantive role at the end.
* The terms of any loans will be agreed between the home and host department and the Civil Servant.
* Saturday working may be required; a day off in lieu will be given based on business needs. No Sunday requirement (excluding Good Friday and Christmas Day).
Visa and eligibility
* From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. This role does not meet eligibility criteria for sponsorship for new Skilled Worker visa applications under current immigration rules.
* The Department will sponsor only if you have held a Skilled Worker visa continuously since before 22 July 2025. If eligible, raise this during vetting checks.
* Applicants must have the right to live and work in the UK and Civil Service.
The Department will continue to comply with UK Immigration Rules. You can read more about Skilled Worker visas and the eligibility criteria here.
#J-18808-Ljbffr