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Due to continued growth, a service engineer is required for a successful OEM of CNC laser cutting machinery.
The business is one of the largest and most established companies in the UK, specializing in the supply, installation, commissioning, and repair of CNC laser and press brake machines. They have the largest team of field service engineers across the UK & Ireland, along with a hotline team providing technical support, ensuring comprehensive service to customers.
This role offers extensive training and development opportunities, including trips to Europe for product training, online E-training, and module-based courses to enhance skills and product knowledge.
Benefits include a competitive starting salary, door-to-door payments, overtime opportunities, a hybrid vehicle with fuel card, expenses card, mobile phone & laptop, 33 days holiday including bank holidays, contributory pension scheme, private healthcare, life cover, high street vouchers, and membership schemes.
Responsibilities of the Service Engineer:
* Perform breakdown repairs and routine servicing of machinery, fault finding, and part replacements.
* Install and commission new machinery at customer sites.
* Complete all service and maintenance documentation electronically.
* Develop customer relationships and provide high-quality on-site customer care.
* Provide technical support and troubleshooting assistance to customers.
* Travel from home to site within your region, with flexibility to work across the UK & Ireland as needed.
The team comprises diverse, multi-skilled engineers strategically located to provide full support. While this position is primarily regional in the south west, engineers should be prepared to travel further when required.
Ideal candidates may have experience as Maintenance Engineer, Service Technician, or similar roles, with NVQ Level 3 in Mechanical Engineering, fault-finding skills, and a clean driving license. Flexibility for overnight stays and travel to Europe for OEM training during probation is also required.
If you seek an employer that invests in its people through ongoing training, development, and a supportive culture, this is the right place for you!
Additional Details:
* Seniority level: Entry level
* Employment type: Full-time
* Industry: Repair and Maintenance
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