Overview
Based at: The Jockey Club Rooms - Newmarket, the Exclusive Private Members Club of The Jockey Club.
Contract type: Permanent
Hours: 40 hours Any 5 days from 7
About the role
We have a fantastic opportunity for a Food and Beverage Supervisor to manage and perform daily food and beverage activities at The Jockey Club Rooms, communicating effectively with colleagues and members to ensure top-quality service and a positive and comfortable environment.
About The Jockey Club
The Jockey Club stages thrilling sporting occasions and live events nationwide including The Grand National, The Cheltenham Festival & The Derby. Owning & operating 15 courses, millions of people every year enjoy the special experiences we offer through racing, music, food and entertainment on racedays and beyond. The Jockey Club Rooms are the private members club of The Jockey Club, set in stunning grounds highlighting wonderful history of British Horse Racing.
The Food and Beverage Supervisor will
* Ensure the highest standards of service for all members, guests, and visitors.
* Assist in the day-to-day running of the Jockey Club Rooms to ensure their smooth functioning.
* Greet and communicate with members, their guests, and visitors to the club in a professional manner at all times, creating a home from home environment.
* Establish and maintain open, collaborative relationships with the team members and ensure they do the same with others.
* Inform the kitchen of any allergies, food requirements.
* Report any issues regarding servicing, maintenance, faulty plant and equipment, decorative repairs, or remedial works.
* Carry out any reasonable task as requested by the Operations Manager and/or the General Manager to ensure the smooth running of The Jockey Club Rooms.
About you
* Experience working in food and beverage and within the hospitality industry in a customer facing role in a hotel and/or club environment.
* Good knowledge and understanding of food hygiene required.
* Team management experience with the ability to motivate, develop and direct.
* Service orientated with the ability to be proactive, quick thinking and a problem solver.
* Able and willing to work evening and weekends.
* Desirable qualifications; Minimum NVQ 2, Food Handling and Hygiene certificate, Premises License Holder
What we offer in return
* All colleagues can go along to any of our race day or music events free of charge – along with 3 friends or family with our TeamPass Ticket scheme.
* An award-winning pension scheme provider with a generous employer contribution
* A healthcare cash back plan enabling you to claim money back on health & wellbeing services.
* 25 days annual leave
* Access to a suite of Learning & Development training resources from renowned providers
* A whole host of other benefits including free eyecare vouchers, a ride to work cycle scheme & discounts across varying retailers & services.
If you think you have everything we’re looking for and more and would like to join the team here at The Jockey Club Rooms, then we’d love to hear from you. The closing date for this vacancy is 24th September but we reserve the right to bring this forward if we have many applications.
Seniority level
* Associate
Employment type
* Full-time
Job function
* Customer Service
Industries
* Hospitality
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