Dental Receptionist - Hove
Tuesday to Friday, 8.30am - 5.30pm (32 hours a week)
At Bupa Dental Care, our people are at the heart of everything we do because we care. We have created environments where people can look forward to coming to work, feel empowered, and collaborate with talented experts.
Receptionist Role and Responsibilities
* Meeting and greeting patients to provide a positive first impression and enhance the patient journey.
* Booking, amending appointments, answering phones, and updating patient records.
* Coordinating care packages provided by our clinicians.
* Promoting and upselling Bupa Dental Care products and services, including Plan options, Finance, and Insurance claims.
* Providing excellent customer service face-to-face, via telephone, and email.
* Supporting the Practice Manager and clinical team to ensure smooth practice operations.
* Handling payments securely.
* Maintaining patient confidentiality when accessing sensitive information.
Your Skills and Experience
* Positive and professional attitude in a fast-paced environment.
* Previous administration or receptionist experience, preferably in healthcare.
* Strong communication skills across face-to-face, telephone, and email interactions.
* Proficiency with Microsoft Word and Outlook, with good organizational skills.
* Experience in promoting products and services.
* Experience with Dentally software is preferred.
Your Salary and Benefits
We make life better for millions, including our employees. Benefits include:
* Competitive pay rates with opportunities for increases through training and development.
* Access to MyHealthcare for support, advice, and treatment on health issues, including remote GP, physiotherapy, and mental health support. Plus, an annual MyHealthcare Allowance of approximately £350.
* My Bupa Extras discounts at retailers and tools to support financial wellbeing.
* Discounts at gyms and fitness facilities across the UK, including online providers.
* Comprehensive mental health support through EAP, Family Mental HealthLine, and Personal Energy wellbeing programme.
* Discounted dental insurance for employees and immediate family members.
* Additional benefits like Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests, and Menopause Plan.
* Wagestream for access to income before payday.
* Career development support and pathways.
* And more—just ask!
Why wait? Apply now to join our fantastic team. Connect with us on LinkedIn, Facebook, and Instagram to learn more about working with us.
We value diversity and are committed to creating an inclusive environment where everyone can be themselves. Our purpose is to help people live longer, healthier, happier lives and to make a better world.
Bupa Dental Care is an equal opportunities employer.
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