WSETs purpose is to empower people throughinspiring learning experiences all over the world. We offer acomprehensive suite of globally recognised qualifications coveringwines spirits and sake.
We are the worlds leadingprovider of qualifications in wines spirits beer and sakedelivering over 140000 exams each year to candidates in over 70countries via our network of Approved Programme Providers(APPs).
The successful applicant will contributeto a culture of integrity empowerment dynamism and inclusivitywithinWSET.
WSETSchool Londonis the flagship provider of WSETcourses across wines spirits sake and beer.
Basedin our newly refurbished building on vibrant Bermondsey Street wewelcome around 6500 students a year across the full suite of WSETqualifications.
In addition to WSET courses wehave an engaging events programme with over 100 consumer tastings ayear as well as qualificationspecific revision and enrichmentevents. We also work with partners in the drinks industry who useour flexible spaces for their own events andtastings.
As a team we are passionate aboutdrinks education and committed to giving students a fantasticexperience through high quality courses and events. We play animportant part in the industry upskilling drinks professionals andinspiring enthusiastic consumers to learn more about their chosendrinks category. We are proud to count many of the worlds mostrespected drinks professionals amongst ouralumni.
We are open Monday Saturday and operatedaytime evening Saturday and online courses.
Anyoffer of employment or your ongoing employment is conditional uponthe successful completion of a thorough background check by anindependent third party. NB If you currently work for one of WSETsAPPs (Approved Programme Provider) you may not be eligible to applyfor this role subject to your future career plans and the nature ofthat role. If you work for an APP either in a selfemployed oremployed capacity and would like to discuss your eligibility pleasecontact the hiring manager.
-----------------------------------
TheOperations Managerruns WSET SchoolLondons Operations Team ensuring the efficient daytoday running ofcourses events and examinations. You will alsomanage purchasingstorage and preparation of samples the setting up of classrooms forcourses events and exams and ensuring our educators and studentshave access to the required materials.There are physical aspects tothis role as well as the management of theOperation Assistants andBuyer.The Operations Manager is an officebasedroleworking from ourWSET School London on BermondseyStreet.
OperationalManagement
* Managedelivery schedule to ensure the smooth operational delivery of allWSET School Londonactivities.
* Provide a worldclasslearning environment by ensuring that students have the resourcesrequired to learn and the classrooms are set up to WSET SchoolLondons high standards.
* Prepare samples for therelevant courses events or exams.
* Manage set upof exams both on and off site.
* Manage externalevent space hire at the school ensuring rooms meet clients needs.
* Manage glasses to ensure all students haveaccess to new glassware upon coursestart.
* Ensure Educators are sent sample listsahead of sessions.
Sample Management andStock Control
* Responsible for samplebudget for all WSET School courses and events.
* Manage stock across Wine Spirits Sake andBeer. Control stock levels manage regular stock counts and workclosely with WSETs external auditors.
* Workwith educators to ensure samples are showing appropriately oncourses and events. Make changes to samples in conjunction withWine Buyer as/when required.
* Work closely withFinance and manage buying strategy to ensure that WSET gets valuefor money as well as continues to offer a diverse range in supportof the classroom courses.
* Proficient in use ofinventory management modules in finance/ERP systems (experience ofNetsuite an advantage)
* Management of cellarstorage and preparation areas.
* Ensure any foodis purchased stored and presented correctly.
* Management of exam wines across all levelsincluding offsite Level 4 exams.
* Work with WSETSchool London and WSET Global to provide samples for custom coursesand events.
* Manage distribution of sample packsto students as well as any samples for offsite delivery
* Ensure Educators are sent sample lists aheadof sessions.
Management
* Manage the OperationsTeam to deliver on day to day and longtermobjectives.
* Ensure team is fully staffed andthere is cover at evening andweekends.
* Complete 11 and the annual reviewprocess with staff.
* Develop staff to fullyunderstand all aspects of the Operations Team functions.
General
* Member of WSET SchoolLondons Management Team
* Attend WSET SchoolTeam meetings as and when required.
* Participatein the school quality review cycle for both events andqualifications
* Support School courses andinitiatives as required.
* Promote the WSETSchool London as a flagship provider of WSETqualification.
* Contribute to 11s and appraisalprocess in line with WSET procedure.
* Buildnetwork of contacts within the industry and improve own knowledgeby attending tastings and events.
* Help at widerWSET events as requested.
* Complete relevant CPD
* Complete all work in line with WSET policiesand procedures.
* Contribute to the successfuloverall operation of the Trust by undertaking such other tasks asmay from time to time berequested.
ThePerson
The successful candidatewill have a have passion for education specifically WSET and acommitment to providing a world class experience to our students.You will have a positive cando attitude with the ability to managemultiple competing priorities to make things happen and experienceof inventory management and buying ideally in the drinks industrywith good knowledge and contacts in theindustry.
In this fastpaced environment you willneed to be highly organised with the ability to react and problemsolve to deliver on multiple objectives.
Personal Attributes
* Positive candoattitude with the ability to make things happen.
* Strong leader with management experience
* Highly organised with the ability to manage multiplecompeting priorities with the ability to react to problems as theyarise
* Resilient and able to work in afastpaced environment
* Great attention fordetail
* Strong interpersonal and communicationskills
* Selfmotivated with the ability tomotivate and inspire those about them
* Skillednegotiator with the ability to build good working relationshipswith key stakeholders.
EssentialAttributes:
* Knowledgeof WSET Qualifications and course specifications
* Knowledge of wines Spirits Sake andBeer
* Skilled negotiator with experience ofbuying in the drinks industry
* Experienced inStock control and proficient using inventory management systems(Netsuite desirable)
* Management experience ina relevant field
* Skilled using IT programmesincluding MS Dynamics
Qualifications
* WSET Level 3 Award inWines/ Spirits/ sake
* WSET Diploma in Wines(preferred)
Or other relatedqualification within the drinksindustry
-----------------------------------
Definitions:
Fullyremote Can be performed entirely remotely from anylocation.
Hybrid remotePerformed as a mixture of inoffice andremotework.
Temporarily remotePerformed in a single location such as an office orat a job site but which is temporarily remote during specialcircumstances).
-----------------------------------
UKBenefits
Annual Leave 27days pa public holidays increases with service; ability to buy/sell5 days
Pension (Generous options availableafterthree months)
Health insurance (after threemonths):
Vitality scheme post probation Access tovirtual GP appointments Rewards include Caffe Nero drinks CinemaTickets Apple Watch Cash Back on Waitrose shopping 75% off atChampneys 6 month subscription with HeadSpace Discounted WeightWatchers membership and gyms Smoking Cessation day worth 300 andhalf price health screens
Eye voucherscheme
Food and drink in theoffice
Nespresso coffee makers and a range ofother drinks fruit cereals soups
Season ticket& gym membership loan scheme
Group incomeprotection scheme
EAP
24/7confidential help and support from trained counsellors andadvisors
Death in service
4xannual salary paid to nominees with associated bereavement supportfor family
Enhanced family friendly leave andpay
Celebrationvouchers
Cycle2Workscheme
Discretionarybonus
Development WSETs inhouse training andqualifications in Wines Spirits Sake and Beer as well as otherprofessional developmentopportunities
-----------------------------------