Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world.
JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019. It continues to grow in the UK and internationally.
We aim to be the leading global omnichannel retailer in the sports and outdoor industry. To achieve this, we seek individuals who are committed to our strategic goals of being a people-led, innovative, and customer-focused organization that delivers operational excellence and explores new growth areas.
Role Overview
We are seeking a skilled Assistant Manager with strong leadership and communication abilities to guide their team towards achieving sales and KPI targets while providing excellent customer service.
Responsibilities
* Supporting the Store Manager in effectively running all store operations to meet or exceed sales and KPI targets.
* Setting clear sales goals, tracking performance, and evolving processes for continuous store growth.
* Creating a positive team culture through recruiting, training, and developing staff.
* Building a motivated and high-performing team to ensure store success.
* Analyzing sales data and financial reports to make informed decisions with the Store Manager, identifying opportunities operationally and commercially.
Role Objectives and KPIs
* Supporting the Store Manager in ensuring the highest level of customer satisfaction by maintaining exceptional service standards and addressing customer needs promptly.
* Driving store sales through effective merchandising, stock replenishment, and team motivation.
* Monitoring and driving key performance indicators such as Sales, Conversion, and Units.
* Supporting the Store Manager in optimizing financial performance by managing costs, including audit compliance and wages.
* Fostering a positive work environment by leading, mentoring, and developing store colleagues to enhance their performance and engagement.
Skills and Experience
* Experience in implementing, tracking, and refining store operational processes to achieve maximum efficiency and KPI results.
* Passion and confidence in leading and supporting your team through their career development.
* Ability to interpret and react to financial reports to support store sales growth.
We recognize our colleagues' hard work and offer benefits such as staff discounts on JD Group and other brands, along with personal development opportunities to learn and grow at work.
Thank you for your time.
Apply Now
#J-18808-Ljbffr