A wonderful opportunity has arisen to join our small friendly Events Sales team as a Senior Events Coordinator at Ashdown Park Hotel and Country Club. Based in the heart of Ashdown Forest, the role will deal proactively with all sales enquiries including weddings, social functions and conferences, ensuring conversion of these. You will meet and build relationships with customers, produce event proposals, contracts and invoices as required, taking ownership of projects and seeing them through to execution. Working as part of a team, you must have excellent organisational skills and the ability to work with a range of departments to ensure continuity of service for the customer. This is a full-time role working 35 hours per week 5 days out of 7. There will be a requirement to work Saturdays on a rota basis, with the addition of bi-annual internal wedding fayres on a Sunday, as well as ad-hoc external wedding fayres, which are shared amongst the team on a rota basis.
Key Responsibilities
1. To deputise for the Events Office Manager
2. To provide the highest quality of guest service standards with the aim of exceeding expectations at all times, whether by operations or administration.
3. To be an exceptional and professional ambassador for the hotel and the wider Elite group in all your business relationships.
4. To attend and assist with Wedding Fayres and Showcases. These may take place outside your normal working hours, and may also take place externally at offsite venues, or in the evenings.
Key Attributes/Experience
5. Experience in an events role, ideally within a luxury venue
6. Excellent communication skills
7. Sales focused with particular aptitude for closing and upselling
8. Desire to consistently deliver exceptional guest service and exceed client expectations
9. Administration & IT skills, including computer literacy and familiarity with database/booking packages
10. Attention to detail, professional manner and good understanding of confidentiality issues
11. Able to use initiative and remain calm under pressure
12. Opera Sales & Catering experience is a bonus
13. Happy and confident to work independently
If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received
Due to our rural location you will need your own transport