This is your chance to step into a pivotal Service Manager role where technical knowledge meets leadership impact. We're seeking a proactive, site-based manager who thrives on operational control, team development, and delivering high-quality service across fire and security systems.
What You'll Be Doing
Lead and support a small team of skilled engineers, managing their daily workloads, call-outs, and PPM schedules
Coordinate job bookings, compliance, CRM updates, timesheets, and reporting to ensure smooth service operations
Work closely with clients, engineers, and suppliers to maintain strong service delivery and meet SLA/KPI targets
Be a technical escalation point, offering real-time support to your team and office staff
Drive compliance across NSI, BAFE, and HSE standards, ensuring best-in-class service and safety
What We’re Looking For
Ideally 3–5 years’ leadership or supervisory experience within the fire & security sector
Sound technical knowledge of fire and security systems—Texecom, Avigilon, Advanced, 2N, AJAX highly beneficial
Strong administrative and organisational ability—comfortable managing schedules, reports, and compliance checks
A confident communicator who can bridge the gap between field teams, office staff, and clients
Full UK driving licence required; NSI/BAFE certifications preferred
What You’ll Get
£40,000 – £45,000 basic salary D.O.E
The autonomy to run your service team with full operational backing
If you’re ready to bring your technical and leadership skills together in a rewarding, hands-on management role—apply now and make your mark.
I am a dedicated and driven professional, known for my hard-working nature and unwavering enthusiasm. I thrive in dynamic environments, where my proactive approach and strong work ethic enable me to consistently deliver outstanding results.
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Some of the 713 testimonials about our team
Steve has helped me a lot, I'm grateful for his patients and expertise within the industry
Luke (Candidate)
17/06/25
Rachel was great to speak to and very pleasant.
David (Candidate)
10/06/25
Working with Michelle has been an outstanding experience. From our very first conversation, she was professional, attentive, and genuinely invested in helping me find the right opportunity. She communicated clearly, followed up consistently, and made the entire process smooth and stress-free. Her dedication and positive attitude truly set her apart. I'm grateful for her support and would highly recommend her to anyone seeking a reliable and encouraging recruiter.
Marcus (Candidate)
09/06/25
Lee was great, always kept me informed on the process and was always available if I had any questions! Thanks Lee!
Ellie is awesome she's sorted me right out again. She's even went out of her way to sort a job out for me when she's on holiday, thanks ellie !
Joe (Candidate)
06/06/25
Craig has been exceptional in finding and securing me a new career within the security industry.Even when my first job opportunity fell through, he wasted no time in setting up another.He managed to meet and negotiate all my expectations for the role I wanted.I am very pleased with Zitko overall.Thank you once again.
Jourdan (Candidate)
06/06/25
Craig was outstanding straight from the get go talks to you at friend level giving you peace of mind you are going to be looked after and him having your best interest at heart
You are the best. Thanks for all your help and support.
Jerry (Candidate)
05/06/25
Julie was very helpful and straight forwards during my process. Julie found a role tailored for my needs in no time and there no words to thank her enough!
Hannah is delightful to chat with and she's very thorough with explaining role descriptions and explaining what different tasks entail, etc within that role. She stays professional yet personal at the same time, a great balance. I've had a wonderful experience speaking with her so far and I look forward to continue to work with her.
Brittany (Candidate)
04/06/25
Hannah provided a lot of great information when we talked and it was very informative.
Mike (Candidate)
03/06/25
Thanks for all your help and support.
Jerry (Candidate)
03/06/25
The best recruiter I have ever spoken with. A credit in an industry that is sometimes lacking.
Nick (Candidate)
31/05/25
Yvonne doesn't even know the positive change my life has gone through since working here. I've been on trips, gotten out of dept. I've gotten engaged, got my first apartment and most importantly found a job that I actually LOVE and don't see myself leaving them anytime soon. I thank Yvonne A LOT all the time that she's helped me get this job!! I'm grateful
Julie was an absolute pleasure to work with. She took the time to understand our company's specific needs and consistently kept us informed throughout the entire recruitment process. Her communication was clear and timely, and her commitment to finding the right fit for our team was evident from the start.The candidates she presented was exceptionally high, making our decision process both easier and more efficient. Julie's professionalism, insight, and genuine enthusiasm made the search for the correct candidate so much easier. We'll definitely be turning to her again for future hiring needs.
Lauren is prompt and helpful1st class
Well, in a nutshell, I guess it was just a pleasure to speak with somebody that when you can try to explain to them of how you feel and what you wanna do for people and they're understanding of they want even help you help people to me that's that's gold in a pocket that's awesome so she was just a pleasure to speak with
Raymond (Candidate)
23/05/25
Helen is a joy to work with and very good and dedicted recruiter. Who I am sure has a good of a relationship with her clients as she does her contractors.
Mark (Candidate)
22/05/25
Top guy, really easy to deal with and the reason for trusting him to find my next role
Al (Candidate)
22/05/25
Hannah has been great I'm in the middle of commissioning a hospital. She has been very pleasant and accommodating to my changing schedule
Jason (Candidate)
20/05/25
Helen is one of the best recruiters out there. Goes out of her way to ensure everything is running smoothly for the contractors.
Ken (Candidate)
17/05/25
Lee was excellent and very supportive pre and post interview!
I'm incredibly grateful to Steve for helping me land my current role. His professionalism, clear communication, and genuine support throughout the process made a huge difference. He understood exactly what I was looking for and connected me with a great opportunity. Highly recommend working with him.
Stephen was excellent at explaining the job and keeping in contact with me. Nice one
James (Candidate)
09/05/25
I cannot fault Ellie on any aspects to date - all correspondence has been forthcoming and pro-active.
Mr Aaron McDonald helped me through this part of the process and he was handeld the preparation for my interview from A to Z perfectly.
AIMAN (Candidate)
02/05/25
She was more that amazing
Brian (Candidate)
01/05/25
Thank you Lee for being really responsive and thorough throughout the process.
Stephany (Candidate)
01/05/25
Ellie is always helpful and gives full details of job, if any problems always there to give advise, could not fault Ellie for the help and assistance in all works. Hope we can carry on with the working relationship to achieve success on contracts.
Dave (Candidate)
30/04/25
stephen understood what i was looking for which was comforting
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