This contract is for 40 hours per week and will require availability to work evenings and weekends, in accordance with the monthly rota. As Store Manager, you are the key ambassador of the Søstrene Grene universe in Stockport. You will lead your store with creativity, warmth, and professionalism-creating an immersive and memorable customer experience from the moment visitors walk through the door to the moment they leave inspired. This is a varied and dynamic role that requires operational excellence, strong leadership, and a passion for aesthetics. You will take ownership of the store's commercial performance, cultivate a positive team culture, and ensure that every corner of the store reflects the sisters' beautiful, sensory world. You will be responsible for daily store operations, motivating your team, maintaining standards, and ensuring every customer enjoys a wonderful experience.
Key Responsibilities
* Leading the store, taking responsibility for day-to-day operations, stock replenishment, delegating tasks, and monitoring store figures
* Creating a welcoming environment for customers in the store
* Providing excellent customer service
* Ensuring the Søstrene Grene brand image is always showcased with outstanding visual merchandising and shop floor standards
* Keeping a high level of cleanliness and hygiene in the store
* Motivating staff members to meet and surpass targets
* Creating and maintaining a great team spirit in store
* Stock room management and processing deliveries
* Training new and existing staff members
* Ensuring your team is up to date on store ways of working, standards, and compliance
* Maintaining health, hygiene, and safety standards whilst on shift and monitoring the team to ensure procedures are followed
* Conducting weekly and monthly safety checks in line with company requirements
* As a Store Manager, you bring passion, leadership, and a sense of calm creativity to each day. You enjoy a fast-paced environment, love working with beautiful products, and take pride in presenting a store that feels inspiring and harmonious.
Qualifications
* Demonstrable management experience in a fast-paced retail store
* A warm, kind, and supportive leadership style
* A confident ability to motivate, coach, and develop a team
* Excellent organisational skills and experience working in a dynamic retail environment
* A creative eye for visual merchandising and store presentation
* A helpful and considerate approach to customers and colleagues
* Flexibility with availability, including weekdays, weekends, early and late shifts
* A responsible attitude and excellent communication skills
* A willingness to learn, grow, and contribute to the ongoing success of the store
Benefits
* 28 days paid annual leave, inclusive of bank holidays
* Staff discount to treat you and your home
* Full training and ongoing development
* A confidential Employee Assistance Programme with access to counselling and other professional services
* Workplace Pension Scheme
* An enjoyable and supportive work environment
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