We have a great opportunity for a Team Administrator/Receptionist to join our Community Paediatrics Team. The role is based at Upton Hospital, Fir Tree House, with an opportunity for flexible working hours.
We are looking for someone with proven administration experience who will be able to take on administration responsibilities such as managing electronic mail inboxes, making and answering telephone calls with service users, managing referrals, ordering medical and stationery supplies, covering reception and general admin tasks.
Responsibilities
* Act as the Team Administrator for the Community Paediatricians and act on their behalf within departmental guidelines.
* Independently provide comprehensive administrative support inclusive of referrals, ECHA requests, booking appointments, internal and external telephone calls, sending out correspondence, filing, updating patient records, discharge, and archiving.
* Ensure good communications are maintained across the service; being the first point of contact with external agencies, stakeholders, service users and localities.
* Provide reception cover and administrative support to the medical secretaries and consultants, including booking appointments, sending out correspondence and updating electronic patient records.
Qualifications
* Previous knowledge and experience of working in an office and/or customer care environment.
* Experience in secretarial/administrative work, undertaking a full range of administrative duties.
* Ability to work effectively as part of a team, to be able to work unsupervised and on your own initiative, and to manage your own workload.
* Intermediate keyboard skills and the ability to use IT packages such as Word, Outlook, Teams, and Excel, and experience of using software packages.
* Being reliable and having a good sense of humour is a must.
Benefits
* Flexible working options to support work‑life balance.
* 27 days’ annual leave rising with service, with the opportunity to buy and sell.
* Generous NHS pension scheme.
* Excellent learning and career development opportunities.
* ‘Cycle to Work’ and car leasing scheme including electric vehicles.
* Access to a range of wellbeing tools and services.
* Discounts at hundreds of popular retailers and restaurants.
* Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality.
* Generous maternity, paternity, adoption and special leave.
* Free parking across Trust sites.
Values
* Caring for and about you is our top priority.
* Committed to providing good quality, safe services.
* Working together with you to develop innovative solutions.
Equal Opportunities
We’re committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
This advert closes on Monday 11 May 2026.
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