DUE TO LOCATION OWN TRANSPORT IS ESSENTIAL
As a Food & Beverage Breakfast Supervisor, you will be responsible for managing the breakfast team ensuring that IHG Brand Standards are adhered to also ensuring exemplary guest care is a priority. You will look after the breakfast service in our hotel restaurant. As Food & Beverage Breakfast Supervisor you will also be required to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
* Ability to manage and organise staff to ensure they are performing to our required standards
* Ensure conference refreshments are served in a timely and correct manner and the rooms are serviced.
* Able to work in all areas of Food & Beverage including Bar, Restaurant and Conference & Events is essential
* Welcome guests in a polite and friendly manner
* Take and deliver customer orders, consistently demonstrating high levels of customer service
* Prepare set ups for tables and/or rooms
* Follow cash handling procedures
* Manage guest queries in a timely and efficient manner
* Up-sell with latest departmental incentives
* Ensure compliance of brand standards
* Strive to achieve departmental targets
* Ensure cleanliness of work areas
* Comply with hotel security, fire regulations and all health and safety legislation
* Comply with local licensing laws You must be flexible and able to work mornings, including weekends
Job Type: Permanent
Pay: £11.84 per hour
Expected hours: No less than 30 per week
Benefits:
* Employee discount
* Free parking
* On-site parking
Work Location: In person