The purpose of this role is to manage the effective operation, support, and compliance of SIAS Centres in line with Centre agreements, the Centre Assessment Standards Scrutiny (CASS) strategy, and regulatory requirements. The Centre Manager will act as the key liaison between SIAS and its approved Centres, ensuring that all assessment and qualification delivery is carried out to the highest standards of quality, consistency, and integrity.
Location: Warrington (Hybrid)
Vacancy Type: Permanent
Sector(s): Awarding Organisation
Closing Date: 8th December
The role will oversee the accreditation, monitoring, and development of Centres, providing expert advice, guidance, and support to ensure compliance and continuous improvement. Working collaboratively with colleagues across Operations, Quality, and Business Development, the Centre Manager will play a crucial role in maintaining SIAS’s reputation for excellence and supporting the growth and effectiveness of its Centre network.
Key Accountabilities
Centre Operations and Compliance
* Support the end-to-end Centre accreditation and approval process, including qualification, assessment, and manage Reasonable Adjustment/Special Consideration approvals.
* Approve Centre Assessors and IQAs in line with SIAS, Ofqual, and other regulatory requirements.
* Act as the key decision-maker for Centre-related matters, including complaints, sanctions (up to Level 2), and Centre EQA monitoring reports.
* Oversee and monitor EQA activity across Centres to ensure consistency, quality, and compliance.
* Manage resources effectively and oversee risk management and performance within the Centre network.
* Maintain accurate Centre records and documentation to evidence compliance and support audits.
Centre Scrutiny and Monitoring
* Plan and conduct Centre visits, observations, and sampling in accordance with SIAS policy and regulatory expectations.
* Provide clear, evidence-based feedback and recommendations to support improvement and maintain standards.
* Report on Centre performance, identifying risks, trends, and areas for development, and take appropriate follow-up actions.
* Ensure effective risk management and compliance with the Centre Assessment Standards Scrutiny (CASS) strategy.
Centre Support and Development
* Act as the main point of contact for Centres, providing high-quality advice, guidance, and responsive support.
* As the volume of Centres increases, line manage Centre Relationship Managers who will oversee defined portfolios, ensuring consistent quality, compliance, and service.
* Deliver Centre support through visits, webinars, standardisation workshops, and training sessions for both existing and prospective Centres.
* Lead or support EQA visits where required to ensure alignment, quality, and cost-effectiveness.
* Collaborate with the Head of Operations and Quality Team to address actions, manage sanctions, and drive continuous improvement.
* Support the development and implementation of new and improved Centre processes, policies, and quality assurance practices.
* Provide regular reports on Centre activity, compliance, and improvement outcomes.
NOTE: This job description is not intended to be all inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organisation.
How to Apply
To apply for this position, please email your CV and a covering letter (maximum 1,000 words) to human.resources@cogentskills.com. In your letter, clearly explain how you meet the essential criteria for the post and specify which role you are applying for.
Please note: applications for this role must be submitted by email; do not use the form below.
As we are a Disability Confident employer applicants should indicate if they consider themselves to be a disabled person. All disabled candidates who meet the essential criteria will get a guaranteed interview.
We are a fully inclusive organisation and encourage applications from individuals from minority communities.
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