Norwegian Speaking Customer Service Advisor
Location: Newport (Hybrid - 3 days office / 2 days home)
Salary: £27,000
Type: Permanent, Full-Time (Monday to Friday)
About the Role:
We're looking for a Norwegian-speaking Customer Service Advisor to join our dynamic Operations team. In this hybrid role, you'll provide exceptional support to customers and handle insurance-related claims with care and accuracy. You'll play a vital role in ensuring customer satisfaction by managing enquiries, processing claims, and liaising with insurance partners.
Key Responsibilities:
Customer Service:
1. Handle inbound customer enquiries professionally and efficiently
2. Accurately record insurance information from customers, brokers, and insurers
3. Ensure all data is entered correctly into internal systems
4. Build strong...